Patents by Inventor Anthony Srdar

Anthony Srdar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method to troubleshoot a set top box device
    Patent number: 8938749
    Abstract: A computer-implemented method includes receiving, at a monitoring center of a media distribution network, from a set top box device associated with a customer account, first error data indicating occurrence of a first error at the set top box device at a first time. The set top box device is at least partially functional after occurrence of the first error. The computer-implemented method includes receiving, at the monitoring center, second error data indicating occurrence of a second error at the set top box device at a second time. The set top box device is at least partially functional after occurrence of the second error. The computer-implemented method includes determining an elapsed time between the first time and the second time. The computer-implemented method includes automatically generating a trouble ticket indicating failure of the set top box device when the elapsed time satisfies a first threshold.
    Type: Grant
    Filed: August 31, 2010
    Date of Patent: January 20, 2015
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Chen-Yui Yang, Paritosh Bajpay, Zhi Li, David Lu, Balaji Puli, Raghvendra Savoor, Anthony Srdar
  • System and Method to Troubleshoot a Set Top Box Device
    Publication number: 20120054785
    Abstract: A computer-implemented method includes receiving, at a monitoring center of a media distribution network, from a set top box device associated with a customer account, first error data indicating occurrence of a first error at the set top box device at a first time. The set top box device is at least partially functional after occurrence of the first error. The computer-implemented method includes receiving, at the monitoring center, second error data indicating occurrence of a second error at the set top box device at a second time. The set top box device is at least partially functional after occurrence of the second error. The computer-implemented method includes determining an elapsed time between the first time and the second time. The computer-implemented method includes automatically generating a trouble ticket indicating failure of the set top box device when the elapsed time satisfies a first threshold.
    Type: Application
    Filed: August 31, 2010
    Publication date: March 1, 2012
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Chen-Yui Yang, Paritosh Bajpay, Zhi Li, David Lu, Balaji Puli, Raghvendra Savoor, Anthony Srdar