Abstract: A method is provided for resolving a call collision in a communication network. The method comprises, at a network node of the communication network: receiving a first call request message from a first user device to set up a call from the first user device to a second user device; checking whether the second user device has in turn sent a second call request message to set up a call from the second user device to the first user device; and in the affirmative, routing the first call request message to a conference bridge.

Abstract: A method is provided for resolving a call collision in a communication network. The method comprises, at a network node of the communication network: receiving a first call request message from a first user device to set up a call from the first user device to a second user device; checking whether the second user device has in turn sent a second call request message to set up a call from the second user device to the first user device; and ein the affirmative, routing the first call request message to a conference bridge.

Abstract: A communication system includes a plurality of endpoints associated with predetermined groups of endpoints; a server adapted to store for each group of endpoints a list of the endpoints, among the plurality of endpoints, associated therewith; and a communication network adapted to allow the server and the plurality of endpoints to communicate with each other, wherein, for an incoming phone call from a calling endpoint, each endpoint of the plurality of endpoints includes modules adapted to: 1) receive from the calling endpoint a request to establish the incoming phone call; 2) send a message to the server reporting about the incoming phone call from the calling endpoint, and wherein the server includes modules adapted to: a) receive the message sent in 2); b) identify, based on the received message, a group of endpoints associated with the endpoint sending the message in 2); c) identify at least one monitoring endpoint associated with the group of endpoints identified in b); and d) send to the at least one mo

Abstract: A communication system includes a plurality of endpoints associated with predetermined groups of endpoints; a server adapted to store for each group of endpoints a list of the endpoints, among the plurality of endpoints, associated therewith; and a communication network adapted to allow the server and the plurality of endpoints to communicate with each other, wherein, for an incoming phone call from a calling endpoint, each endpoint of the plurality of endpoints includes modules adapted to: 1) receive from the calling endpoint a request to establish the incoming phone call; 2) send a message to the server reporting about the incoming phone call from the calling endpoint, and wherein the server includes modules adapted to: a) receive the message sent in 2); b) identify, based on the received message, a group of endpoints associated with the endpoint sending the message in 2); c) identify at least one monitoring endpoint associated with the group of endpoints identified in b); and d) send to the at least one mo

Abstract: A method and system of monitoring quality of service in a packet-based network includes a three-tier architecture, wherein one or more applications can request customized quality of service reports from a quality server. The customized reports may include, for example, a desired report format or trigger events indicating when the one or more applications should receive the report. The quality server prepares these reports based on quality of service messages received from user terminals and sends the reports in accordance with the request.