Patents by Inventor Antony Clive Mann

Antony Clive Mann has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and apparatus for secure remote connection
    Patent number: 9674106
    Abstract: A method and system for establishing a helpdesk session between a subscriber device and a customer support representative (CSR) device following a request for a helpdesk session. The system issuing, on receipt of said request, a credential pair comprising subscriber credentials for a subscriber device and CSR credentials for a CSR device which is paired with the subscriber device. The subscriber credentials are transferred to the subscriber device and the CSR credentials are transferred to the CSR device. The subscriber and CSR credentials are then transferred to a core node for authentication. If the credentials are authentic the helpdesk session between the paired subscriber device and the CSR device is established.
    Type: Grant
    Filed: December 4, 2013
    Date of Patent: June 6, 2017
    Assignee: RealVNC Ltd
    Inventors: Nicolas David Reeves, Christopher Michael Goldsmith, Antony Clive Mann, Philip John Richards, Thomas Henry Lynn, Katarzyna Maria Czeczot
  • Methods and Apparatus for Remote Connection
    Publication number: 20140310414
    Abstract: A method and system for establishing a helpdesk session between a subscriber device and a customer support representative (CSR) device following a request for a helpdesk session. The system issuing, on receipt of said request, a credential pair comprising subscriber credentials for a subscriber device and CSR credentials for a CSR device which is paired with the subscriber device. The subscriber credentials are transferred to the subscriber device and the CSR credentials are transferred to the CSR device. The subscriber and CSR credentials are then transferred to a core node for authentication. If the credentials are authentic the helpdesk session between the paired subscriber device and the CSR device is established.
    Type: Application
    Filed: December 4, 2013
    Publication date: October 16, 2014
    Applicant: RealVNC Ltd
    Inventors: Nicolas David Reeves, Christopher Michael Goldsmith, Antony Clive Mann, Philip John Richards, Thomas Henry Lynn, Katarzyna Maria Czeczot