Abstract: An intelligent automated forensic agent continuously monitors a processing system for errors. The intelligent automated forensic agent includes a command script database containing entries correlating error codes with command scripts. Whenever an error is identified on the processing system, the intelligent automated forensic agent determines the type of error, and uses the type of error to determine whether there is an entry for the type of error in the command script database. In response to a determination that the command script database includes an entry for the error type, the intelligent automated forensic agent runs the corresponding commands of the command script to collect whatever data is needed for root cause analysis by any available method. The commands may include searching and saving log records, running commands that shows a configuration setting or state, or executing other pre-existing commands. The collected information is persisted for use in root cause analysis.

Abstract: An intelligent automated forensic agent continuously monitors a processing system for errors. The intelligent automated forensic agent includes a command script database containing entries correlating error codes with command scripts. Whenever an error is identified on the processing system, the intelligent automated forensic agent determines the type of error, and uses the type of error to determine whether there is an entry for the type of error in the command script database. In response to a determination that the command script database includes an entry for the error type, the intelligent automated forensic agent runs the corresponding commands of the command script to collect whatever data is needed for root cause analysis by any available method. The commands may include searching and saving log records, running commands that shows a configuration setting or state, or executing other pre-existing commands. The collected information is persisted for use in root cause analysis.