Patents by Inventor Aparna Kulkarni

Aparna Kulkarni has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Message rerouting from an e-mail environment to a messaging environment
    Patent number: 11855952
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically reroute messages. For example, embodiments can redirect a communication from an e-mail environment to a messaging environment in order to perform services with one or more clients.
    Type: Grant
    Filed: August 26, 2021
    Date of Patent: December 26, 2023
    Assignee: LIVEPERSON, INC.
    Inventors: Fred Clarke, Andrew Lader, Aparna Kulkarni, Avi Kedmi
  • MESSAGE REROUTING FROM AN E-MAIL ENVIRONMENT TO A MESSAGING ENVIRONMENT
    Publication number: 20220103510
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically reroute messages. For example, embodiments can redirect a communication from an e-mail environment to a messaging environment in order to perform services with one or more clients.
    Type: Application
    Filed: August 26, 2021
    Publication date: March 31, 2022
    Applicant: LIVEPERSON, INC.
    Inventors: Fred Clarke, Andrew Lader, Aparna Kulkarni, Avi Kedmi
  • Message rerouting from an e-mail environment to a messaging environment
    Patent number: 11140119
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically reroute messages. For example, embodiments can redirect a communication from an e-mail environment to a messaging environment in order to perform services with one or more clients.
    Type: Grant
    Filed: October 29, 2020
    Date of Patent: October 5, 2021
    Assignee: LIVEPERSON, INC.
    Inventors: Fred Clarke, Andrew Lader, Aparna Kulkarni, Avi Kedmi
  • MESSAGE REROUTING FROM AN E-MAIL ENVIRONMENT TO A MESSAGING ENVIRONMENT
    Publication number: 20210136028
    Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically reroute messages. For example, embodiments can redirect a communication from an e-mail environment to a messaging environment in order to perform services with one or more clients.
    Type: Application
    Filed: October 29, 2020
    Publication date: May 6, 2021
    Applicant: LIVEPERSON, INC.
    Inventors: Fred Clarke, Andrew Lader, Aparna Kulkarni, Avi Kedmi