Abstract: A method includes communicatively coupling a user device to a field device in an industrial control system in order to configure and provision the field device. The method also includes selecting an operating mode of the user device. The method further includes, in response to selecting a first operating mode, providing configuration data from the user device to the field device in order to configure the field device. In addition, the method includes, in response to selecting a second operating mode, providing provisioning data from the user device to the field device in order to provision the field device onto a wireless network. Providing the configuration data and the provisioning data could include communicating the provisioning data and the configuration data to the field device through an out-of-band communication interface. The out-of-band communication interface may include a direct wired interface or infrared interface.

Abstract: A set-top box (STB) obtains a listing of businesses responsive to a request for a business directory search from a customer. The STB receives, from a customer, a selection of a business from the listing of businesses to call. The STB performs one of: initiating, at the STB, a Voice over Internet Protocol (VoIP) call to a phone number associated with the business and connecting the VoIP call to a mobile device, or other VoIP device, associated with the customer via a VoIP network, or initiating, at the STB, establishment of a call between a phone number associated with the business and a mobile device associated with the customer via a telephone network. The STB sends data associated with the request for the business directory search to a billing server for billing the customer for the request for the business directory search received at the STB.

Abstract: A network device receives multiple business directory assistance requests, from a first user, via multiple different types of devices, associated with the first user, and via multiple different network mediums. The network device receives subsequent business directory assistance related user activity information from the first user via the multiple different types of devices and via the multiple different network mediums. The network device logs the business directory assistance requests and subsequent related first user activity information, by type of device and network medium, as first user activity data, and stores the first user activity data in a database for analyzing for targeted or behavior advertising.

Abstract: A set-top box (STB) obtains a listing of businesses responsive to a request for a business directory search from a customer. The STB receives, from a customer, a selection of a business from the listing of businesses to call. The STB performs one of: initiating, at the STB, a Voice over Internet Protocol (VoIP) call to a phone number associated with the business and connecting the VoIP call to a mobile device, or other VoIP device, associated with the customer via a VoIP network, or initiating, at the STB, establishment of a call between a phone number associated with the business and a mobile device associated with the customer via a telephone network. The STB sends data associated with the request for the business directory search to a billing server for billing the customer for the request for the business directory search received at the STB.

Abstract: Methods and systems are disclosed for providing context information pertaining to a request of a directory assistance operator service based on a context identifier. The context identifier permits the directory assistance operator service to obtain context information including a location of the user and a location relevant to a directory listing search. The context identifier also can be used to pass context information or directory listing information across multiple types of user devices that use different types of services including a television service, a mobile service, a landline telephone service, and Internet service, and third party devices to permit enhanced directory assistance services to be provided to the user.

Abstract: Methods and systems for automatically providing conference calls are disclosed. In one aspect of the invention, methods and systems detect a conference call event that was previously configured by a subscriber user and identify participant users associated with the conference call event. Once identified, each participant user is contacted and a response is received from each of the users. Based on the received responses, a conference call is established between the participant users and the subscriber user. In one aspect of the invention, at least one of the detecting and identifying steps are performed without user intervention.

Abstract: Methods and systems are disclosed for providing context information pertaining to a request of a directory assistance operator service based on a context identifier. The context identifier permits the directory assistance operator service to obtain context information including a location of the user and a location relevant to a directory listing search. The context identifier also can be used to pass context information or directory listing information across multiple types of user devices that use different types of services including a television service, a mobile service, a landline telephone service, and Internet service, and third party devices to permit enhanced directory assistance services to be provided to the user.

Abstract: A method includes communicatively coupling a user device to a field device in an industrial control system in order to configure and provision the field device. The method also includes selecting an operating mode of the user device. The method further includes, in response to selecting a first operating mode, providing configuration data from the user device to the field device in order to configure the field device. In addition, the method lo includes, in response to selecting a second operating mode, providing provisioning data from the user device to the field device in order to provision the field device onto a wireless network. Providing the configuration data and the provisioning data could include communicating the provisioning data and the configuration data to the field device through an out-of-band communication interface. The out-of-band communication interface may include a direct wired interface or infrared interface.

Abstract: Methods and systems for automatically providing conference calls are disclosed. In one aspect of the invention, methods and systems detect a conference call event that was previously configured by a subscriber user and identify participant users associated with the conference call event. Once identified, each participant user is contacted and a response is received from each of the users. Based on the received responses, a conference call is established between the participant users and the subscriber user. In one aspect of the invention, at least one of the detecting and identifying steps are performed without user intervention.