Abstract: A user terminal apparatus comprises: a hypervisor or other virtual machine host, operable to provide a virtual machine; a guest operating system that is hosted within the virtual machine; a plurality of hardware devices; a plurality of device drivers associated with the plurality of devices; and at least one application or other software configured to run on the virtual machine to communicate with and/or control one or more of the devices via said guest operating system and via one or more of said device drivers, wherein said one or more device drivers comprise device drivers that are supported by the hypervisor or other virtual machine host; and at least some of said hardware devices supported by the hypervisor or other virtual machine host are unsupported by the guest operating system.

Abstract: A user terminal comprises an encryption apparatus, a tamper detection system associated with the encryption apparatus and means for triggering the tamper detection system in response to tampering with the encryption apparatus, at least one further component, and further means for triggering the tamper detection system, wherein the further means for triggering the tamper detection system is configured to trigger the tamper detection system in response to tampering with the at least one further component.

Abstract: A user terminal for performing a cash withdrawal transaction comprises a reader for reading a user device, a processing resource configured to obtain from the user device account data representative of an account associated with the user device, and to receive a user request for a cash withdrawal in respect of the account, and an output device configured to issue, in response to the user request for a cash withdrawal, a token that is exchangeable for cash.

Abstract: A user terminal comprises an encryption apparatus, a tamper detection system associated with the encryption apparatus and means for triggering the tamper detection system in response to tampering with the encryption apparatus, at least one further component, and further means for triggering the tamper detection system, wherein the further means for triggering the tamper detection system is configured to trigger the tamper detection system in response to tampering with the at least one further component.

Abstract: A user terminal for performing a cash withdrawal transaction comprises a reader for reading a user device, a processing resource configured to obtain from the user device account data representative of an account associated with the user device, and to receive a user request for a cash withdrawal in respect of the account, and an output device configured to issue, in response to the user request for a cash withdrawal, a token that is exchangeable for cash.

Abstract: Apparatus and method for providing transaction services, in particular a computer-based transaction machine, such as an ATM, and a method for providing transaction services using said transaction machine. One or more software applications interact with middleware software through functional interfaces that are hardware independent but provide functionality which is implemented in a manner adapted to the capabilities of the particular hardware implementation. Objects provided for standard transaction functions are independent of the interface between the user and the transaction machine, said interface being customizable. The resulting transaction machines are typically combined into networks and these networks may readily be combined to form an Extranet.

Abstract: Software architecture comprising site agent components, browser components, transaction device driver components and user interface components, contained within the same object model, for customising self-service kiosk functionality in response to the download of web pages. One of several site agents components can be selected by a user and site agents can act to alter web sites, display alternative content and drive remote web sites.

Abstract: A method of determining which frame or frames to print in a multiframe or multi-window self-service kiosk environment. A user need only make a simple selection in response to which one or more frames are rationally selected for printing. The frames to be printed are chosen depending for example on rules such as the URL of a web page or frame, on the presence of a meta-tag or selection is preformed by algorithms to decide which frames likely do not contain important information. Such algorithms are based on the frame location and dimensions within a browser window. There is also provided a method of printing on self-service kiosks comprising the step of using a browser or other renderer to write print information to a file, whereafter it can be printed using a self-service kiosk print module providing improved feedback to the control application.

Abstract: The present invention provides a method for increasing the use by the public of self-service kiosks. In particular, on or adjacent to a self-service kiosk there is provided the URL of an online trainer or simulator facility that relates directly to the kiosk. This enables users to develop their confidence in such systems without any fear of accidentally causing unwanted outcomes.

Abstract: Self-service kiosk software for use in submitting web forms intended for completion by one type of user input device not provided on the kiosk using an alternative input device. Typically, the kiosk recognized an identifying device, such as a credit or smart card, held by the user. Enables a web form requiring alphanumeric information such as a credit card number to be completed on a self-service kiosk lacking a keyboard and having a credit card reader instead.

Abstract: A method for enabling a user of a personal computer to access web applications in an easy to use, kiosk-like environment where access to the normal desktop environment is blocked and where certain key presses and popup windows are blocked. On initialization, the user is given the choice of entering the normal desktop environment or accessing a web application in the easy to use, kiosk-like environment.

Abstract: Software architecture comprising site agent components, browser components, transaction device driver components and user interface components, contained within the same object model, for customizing self-service kiosk functionality in response to the download of web pages. One of several site agents components can be selected by a user and site agents can act to alter web sites, display alternative content and drive remote web sites.