Abstract: Systems, methods, and computer-readable media for managing customer contact based on context. Specifically, a provider in a provider network associated with provisioning a specific product to a specific user can be identified. Context information related to the provider provisioning one or more products in relation to one or more workflows for provisioning the one or more products through the provider network can be accessed. A model can be applied based on the context information to identify circumstances associated with a likelihood that the provider will contact an enterprise of the provider network with respect to provisioning of the specific product to the specific user. As follows, performance of one or more remedial actions through the enterprise to address the provider contacting the enterprise can be facilitated based on the circumstances associated with the likelihood that the provider will contact the enterprise of the provider network.

Abstract: Techniques are described for a materials test controller that includes a Field-Programmable Gate Array (FPGA). The FPGA is configured for acquiring sensor data from sensor device(s) that measure the current state of sample material(s) on which the materials testing is performed. For controlling the actuator device, the FPGA generates a waveform of setpoints; each setpoint represents a desired state of the materials testing. Based on the sensor data, the FPGA calculates process variable(s) for input to a control logic of the FPGA. Using multiple iterations to generate output signals for the actuator device, the control logic receives the process variable(s) and a setpoint of, and based at least on these received inputs, generates an output signal. The output signal of the FPGA causes the actuator device to transition from the current state to a new state that is closer to the desired state as measured by the sensor devices.