Abstract: Systems and techniques are provided for synchronizing a frame rate of pass-through content from a camera and a display refresh rate. An example method can include obtaining first and second frames captured by an image capture device (which may be part of a device, such as an extended reality (XR) device). A display refresh rate of a display is greater than a camera frame rate of the image capture device. The method may determine motion between the first frame and the second frame. The method can include predicting, based on the second frame and the determined motion, a third frame corresponding to a time after the second frame. The method can include displaying content (e.g., mixed reality content) including the predicted third frame and virtual content rendered for the XR device.

Abstract: A system and method for providing automatic horizontal and vertical scalability for n-tier computer applications in an n-tier computer application infrastructure is disclosed. The n-tier computer application infrastructure includes an interface, an application server and a data store. In one embodiment, major functional aspects of an n-tier computer application are identified by analyzing an n-tier computer application by a cloud engine. Further, major database aspects in the data store are identified by analyzing a database schema and a database application logic used in the data store by the cloud engine. Furthermore, a reconfigured automatically scalable n-tier computer application infrastructure that is horizontally and vertically scalable is generated based on the identified major functional aspects, the identified major database aspects and the n-tier computer application usage needs.

Abstract: A system and method for providing automatic horizontal and vertical scalability for n-tier computer applications in an n-tier computer application infrastructure is disclosed. The n-tier computer application infrastructure includes an interface, an application server and a data store. In one embodiment, major functional aspects of an n-tier computer application are identified by analyzing an n-tier computer application by a cloud engine. Further, major database aspects in the data store are identified by analyzing a database schema and a database application logic used in the data store by the cloud engine. Furthermore, a reconfigured automatically scalable n-tier computer application infrastructure that is horizontally and vertically scalable is generated based on the identified major functional aspects, the identified major database aspects and the n-tier computer application usage needs.

Abstract: A method, system, computer system and computer program product to interact with a user of a computer system or service via more than one communication channel, such as a telephone channel and a web channel. A determination can be made based upon information gathered via the multiple communication channels that communication between a server and one communication channel is related to communication between the server and another communication channel. Related information gathered via the multiple communication channels can be identified to form a more complete picture of information about the user's problem with a problem entity. A potential action to help the user find a solution can be determined from information gathered from all communication channels. An automated option can be provided via one of the communication channels, and an automated suggestion to select the option can be made via a coordinated communication channel.

Abstract: A method, system, computer system and computer program product to remotely diagnose a problem with a computer system or related equipment using data provided by a user of the computer system via telephone. A signal including speech and/or DTMF tones is received via a telephone channel from a user of the computer system or equipment. The computer system and/or equipment associated with the signal is identified using information from the signal, such as a user name, caller ID, telephone number, or password. A source of diagnostic information about the computer system is identified, and diagnostic information is gathered from the source. The diagnostic information can be used to fix the problem or provided to a customer service agent for use in further problem diagnosis.

Abstract: A method and system for incentive based tie-in transaction is disclosed. In one embodiment, an e-commerce system embedded with a transaction engine performs a method of an e-commerce transaction, the method including displaying multiple sale items on a website, and forwarding offering data which proposes a deal for a first item in exchange for a participation in one or more tie-in offers to an electronic device of a user upon receiving request data for purchasing the first item from the electronic device of the user, where the tie-in offers are selected from multiple registered offers based on transaction data associated with the user using the transaction engine. The method further includes forwarding receipt data confirming a sale of the first item to the electronic device of the user in response to a purchase signal triggered by the electronic device of the user.

Abstract: A method, system, computer system and computer program product to remotely diagnose a problem with a computer system or related equipment using data provided by a user of the computer system via telephone. A signal including speech and/or DTMF tones is received via a telephone channel from a user of the computer system or equipment. The computer system and/or equipment associated with the signal is identified using information from the signal, such as a user name, caller ID, telephone number, or password. A source of diagnostic information about the computer system is identified, and diagnostic information is gathered from the source. The diagnostic information can be used to fix the problem or provided to a customer service agent for use in further problem diagnosis.