Patents by Inventor Arnika Kumar

Arnika Kumar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Enhanced conversational bots processing
    Patent number: 11176466
    Abstract: An approach for enhancing user communication with a chatbot is provided. In an embodiment, a communication from a user using a chatbot application is received. One or more intents related to the user communication are identified, with each intent having a respective confidence score. Further, any number of attributes related to the user communication are extracted. If multiple viable intents are found (e.g., intents having a confidence score exceeding a predefined threshold), then relationships between the extracted attributes are derived to establish a context. Based on the context, a disambiguation question is generated to clarify an actual intent of the user.
    Type: Grant
    Filed: January 8, 2019
    Date of Patent: November 16, 2021
    Assignee: International Business Machines Corporation
    Inventors: Sandipto Neogi, Simardeep S. Arneja, Arnika Kumar, Yash Vardhan Singh, Sudarsan Lakshminarayanan, Ashish Rao, Mandar Mutalikdesai
  • ENHANCED CONVERSATIONAL BOTS PROCESSING
    Publication number: 20200218995
    Abstract: An approach for enhancing user communication with a chatbot is provided. In an embodiment, a communication from a user using a chatbot application is received. One or more intents related to the user communication are identified, with each intent having a respective confidence score. Further, any number of attributes related to the user communication are extracted. If multiple viable intents are found (e.g., intents having a confidence score exceeding a predefined threshold), then relationships between the extracted attributes are derived to establish a context. Based on the context, a disambiguation question is generated to clarify an actual intent of the user.
    Type: Application
    Filed: January 8, 2019
    Publication date: July 9, 2020
    Inventors: Sandipto Neogi, Simardeep S. Arneja, Arnika Kumar, Yash Vardhan Singh, Sudarsan Lakshminarayanan, Ashish Rao, Mandar Mutalikdesai