Abstract: A code change request prioritization tool that uses weighting values specific to pre-determined factors to concurrently calculate a total weighted prioritization score, is disclosed. The total weighted prioritization score may be calculated using a percentile score for factors as inputs in the calculation. Once a solution is found for a highest priority code change request, similar code defects may be identified so as to provide solutions to all similar defects, simultaneously.

Abstract: A code change request prioritization tool that uses weighting values specific to pre-determined factors to concurrently calculate a total weighted prioritization score, is disclosed. The total weighted prioritization score may be calculated using a percentile score for factors as inputs in the calculation. Once a solution is found for a highest priority code change request, similar code defects may be identified so as to provide solutions to all similar defects, simultaneously.

Abstract: This disclosure includes technologies for service level delivery, including for achieving various threshold satisfaction levels in delivering services. The disclosed system uses machine learning models to predict the respective importance of various variables associated with a service. Further, the disclosed system determines respective marginal contributions and respective thresholds associated with variables with high-impact for service level delivery. Subsequently, the disclosed system performs various tasks based on those thresholds to achieve various threshold satisfaction levels in delivering the service.