Abstract: There is provided a system. The system comprises a server arranged to receive information from a user device of a user, and to use the received information to process a request for a product to be made available to the user. The system further comprises two or more apparatus in communication with the server. The server is arranged to determine at least one of the two or more apparatus to make the product available to the user, and to provide an indication to the user of the selection of the at least one of the two or more apparatus.

Abstract: A computer-implemented method comprising: storing in a memory (102) of an apparatus (100) information of a plurality of medical symptoms, and further storing in the memory (102) associations between one or more of the medical symptoms and information of one or more medical conditions; receiving an input from a user via a user interface of the apparatus, the input comprising an indication of one or more medical symptoms of the user; processing, using a processor (104), the received indication of one or more medical symptoms of the user, to determine a medical condition associated with the indication of one or more medical symptoms; and generating an output to the user on a display (106) of the apparatus, the output comprising advice to the user of how to respond to the medical condition.