Abstract: A social networking system performs account recovery for a user with the help of the user's connections (e.g., friends). The social networking system selects connections of the user based on information indicating likelihood of real-world interactions between the user and the selected connections. Access codes are sent to the selected connections and the user instructed to obtain access codes from the selected connections via a communication that is outside the social networking system, for example, via phone. The user provides the access codes obtained from the selected connections to the social networking system. If the access codes provided by the user match the access codes sent to the selected connections, the user is granted access to the account. Real-world interactions between two users are determined based on sharing of devices between the users or information indicating presence of the users in the same place during same time interval.

Abstract: A social networking system performs account recovery for a user with the help of the user's connections (e.g., friends). The social networking system selects connections of the user based on information indicating likelihood of real-world interactions between the user and the selected connections. Access codes are sent to the selected connections and the user instructed to obtain access codes from the selected connections via a communication that is outside the social networking system, for example, via phone. The user provides the access codes obtained from the selected connections to the social networking system. If the access codes provided by the user match the access codes sent to the selected connections, the user is granted access to the account. Real-world interactions between two users are determined based on sharing of devices between the users or information indicating presence of the users in the same place during same time interval.

Abstract: A social networking system performs account recovery for a user with the help of the user's connections (e.g., friends). The social networking system selects connections of the user based on information indicating likelihood of real-world interactions between the user and the selected connections. Access codes are sent to the selected connections and the user instructed to obtain access codes from the selected connections via a communication that is outside the social networking system, for example, via phone. The user provides the access codes obtained from the selected connections to the social networking system. If the access codes provided by the user match the access codes sent to the selected connections, the user is granted access to the account. Real-world interactions between two users are determined based on sharing of devices between the users or information indicating presence of the users in the same place during same time interval.

Abstract: A social networking system performs account recovery for a user with the help of the user's connections (e.g., friends). The social networking system selects connections of the user based on information indicating likelihood of real-world interactions between the user and the selected connections. Access codes are sent to the selected connections and the user instructed to obtain access codes from the selected connections via a communication that is outside the social networking system, for example, via phone. The user provides the access codes obtained from the selected connections to the social networking system. If the access codes provided by the user match the access codes sent to the selected connections, the user is granted access to the account. Real-world interactions between two users are determined based on sharing of devices between the users or information indicating presence of the users in the same place during same time interval.

Abstract: A social networking system performs account recovery for a user with the help of the user's connections (e.g., friends). The social networking system selects connections of the user based on information indicating likelihood of real-world interactions between the user and the selected connections. Access codes are sent to the selected connections and the user instructed to obtain access codes from the selected connections via a communication that is outside the social networking system, for example, via phone. The user provides the access codes obtained from the selected connections to the social networking system. If the access codes provided by the user match the access codes sent to the selected connections, the user is granted access to the account. Real-world interactions between two users are determined based on sharing of devices between the users or information indicating presence of the users in the same place during same time interval.

Abstract: User reports concerning inappropriate content are received by a social networking system and are put into a content report management process that routes the reports into other handling processes based upon the reporting user's identification of the report type. Reports concerning content that is related to the reporting user are routed into a social resolution process that resolves the complaint through self-help and social resolution. Other reports are handled by a content review process that resolves complaints through automated methods as well as manual review by human agents.

Abstract: User reports concerning inappropriate content are received by a social networking system and are put into a content report management process that routes the reports into other handling processes based upon the reporting user's identification of the report type. Reports concerning content that is related to the reporting user are routed into a social resolution process that resolves the complaint through self-help and social resolution. Other reports are handled by a content review process that resolves complaints through automated methods as well as manual review by human agents.

Abstract: Technology for providing reporting options specific for a market or a common user attribute is disclosed herein. A computer server of a social networking system determines multiple community standards for a group of users of a social networking system, wherein the group of users have a common user attribute such as a common market. The computer server receives a request for reporting a content object in the social networking system from a user among the group of users. The computer server determines multiple reporting options based on the community standards, and transmits the reporting options to the user in response to the request.

Abstract: User reports concerning inappropriate content are received by a social networking system and are put into a content report management process that routes the reports into other handling processes based upon the reporting user's identification of the report type. Reports concerning content that is related to the reporting user are routed into a social resolution process that resolves the complaint through self-help and social resolution. Other reports are handled by a content review process that resolves complaints through automated methods as well as manual review by human agents.

Abstract: A social networking service initiates a custom resolution process when a receiving user indicates objection to a message posted by a posting user. In embodiments, the networking service provides interfaces to the receiving user to obtain information about the user's intended goal, and to elicit information from the user about the context of the user's objection. The networking service analyzes the received information to determine an emotional context associated with the objection. Based on the emotional context and also based on additional social context information associated with the two users, the networking service presents customized resolution options to the receiving user.

Abstract: User reports concerning inappropriate content are received by a social networking system and are put into a content report management process that routes the reports into other handling processes based upon the reporting user's identification of the report type. Reports concerning content that is related to the reporting user are routed into a social resolution process that resolves the complaint through self-help and social resolution. Other reports are handled by a content review process that resolves complaints through automated methods as well as manual review by human agents.

Abstract: A social networking system performs account recovery for a user with the help of the user's connections (e.g., friends). The social networking system selects connections of the user based on information indicating likelihood of real-world interactions between the user and the selected connections. Access codes are sent to the selected connections and the user instructed to obtain access codes from the selected connections via a communication that is outside the social networking system, for example, via phone. The user provides the access codes obtained from the selected connections to the social networking system. If the access codes provided by the user match the access codes sent to the selected connections, the user is granted access to the account. Real-world interactions between two users are determined based on sharing of devices between the users or information indicating presence of the users in the same place during same time interval.

Abstract: A social networking system performs account recovery for a user with the help of the user's connections (e.g., friends). The social networking system selects connections of the user based on information indicating likelihood of real-world interactions between the user and the selected connections. Access codes are sent to the selected connections and the user instructed to obtain access codes from the selected connections via a communication that is outside the social networking system, for example, via phone. The user provides the access codes obtained from the selected connections to the social networking system. If the access codes provided by the user match the access codes sent to the selected connections, the user is granted access to the account. Real-world interactions between two users are determined based on sharing of devices between the users or information indicating presence of the users in the same place during same time interval.

Abstract: A network device and method are directed towards providing a client side sign-in seal for use detecting phishing attempts. In one embodiment, a user of a client device may provide anti-phishing data through a sign-in setup user interface for a website, application, or the like. In one embodiment, the anti-phishing data is an image provided by the user. The user may also provide text, symbols, an audio clip, or the like. The user may also modify aspects of the image, text, symbols, or the like, such as a color. When the user accesses the website, application, or the like, the client device may provide client device data used to locate and display the sign-in seal. If the user is being phished, the anti-phishing data may not be displayed or otherwise played.

Abstract: Embodiments are directed towards providing an aging of account data points usable in recovering access to an account. The aging functionality of account data points is configured to enable users who may have had access to their account compromised or otherwise denied, still be able to recover access. Account data points are time stamped when associated with an account. When a request is received to delete the account data point, the account data point is instead placed into an aging status for a time period. During the aging status time period, the account data point may still be used to recover access to the account. Moreover, after access is recovered using a certain account data point, any account data points created after the certain account data point may be deleted to minimize unauthorized access to the account.

Abstract: An electronic points system that allows consumers to redeem online those points that were earned offline is described. In one implementation, the offline-online points system is applied to a soft drink bottle caps program. A soft drink company is sponsoring a promotions program where certain bottle caps are worth so many points. A consumer buys a soft drink bottle at a local store. The lucky consumer discovers that he is the beneficiary of a winning bottle cap, and in particular, a bottle cap that is worth N points. Instead of redeeming this winning bottle cap in the traditional way, the consumer logs onto the soft drink company's website and registers his bottle cap code. Thereafter, after registration, the consumer can redeem these points for any merchandise that is available for purchase with these points at any participating company's online store.

Abstract: A network device and method are directed towards providing a client side sign-in seal for use detecting phishing attempts. In one embodiment, a user of a client device may provide anti-phishing data through a sign-in setup user interface for a website, application, or the like. In one embodiment, the anti-phishing data is an image provided by the user. The user may also provide text, symbols, an audio clip, or the like. The user may also modify aspects of the image, text, symbols, or the like, such as a color. When the user accesses the website, application, or the like, the client device may provide client device data used to locate and display the sign-in seal. If the user is being phished, the anti-phishing data may not be displayed or otherwise played.

Abstract: A network device and method are directed towards providing a client side identification mechanism for use detecting phishing attempts. In one embodiment, a user of a client device may provide anti-phishing data through an anti-phish setup interface for a website, application, or the like. In one embodiment, the anti-phishing data is an image. The client device then receives client device data indicating the website, application, or the like, for which the anti-phishing data is associated and where the anti-phishing data is located. In one embodiment, the client device data is received in the form of a cookie. When the user of the client device accesses the website, application, or the like, the client device may provide the client device data which is then used to locate and display the anti-phishing data. If the user is being phished, the anti-phishing data may not be displayed or otherwise played.

Abstract: A system and method allows data to be shared for analysis without compromising the security of all the data, while allowing the analysis to proceed.

Abstract: An electronic points system that allows consumers to redeem online those points that were earned offline is described. In one implementation, the offline-online points system is applied to a soft drink bottle caps program. A soft drink company is sponsoring a promotions program where certain bottle caps are worth so many points. A consumer buys a soft drink bottle at a local store. The lucky consumer discovers that he is the beneficiary of a winning bottle cap, and in particular, a bottle cap that is worth N points. Instead of redeeming this winning bottle cap in the traditional way, the consumer logs onto the soft drink company's website and registers his bottle cap code. Thereafter, after registration, the consumer can redeem these points for any merchandise that is available for purchase with these points at any participating company's online store.