Patents by Inventor Arun Bodapati

Arun Bodapati has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230385292
    Abstract: A system can monitor event data corresponding to a current user experience of a requesting user during a current application session with a network service. Based on the event data, the system generates one or more representations corresponding to the current user experience of the requesting user, and executes a machine learning model to process the one or more representations in order to predict a negative user experience for the requesting user within a future time frame during the current application session. In response to predicting the negative user experience, the system implements one or more corrective actions during the current application session through the service application to prevent or mitigate the predicted negative user experience.
    Type: Application
    Filed: August 9, 2023
    Publication date: November 30, 2023
    Inventors: Lawrence Benjamin Goldstein, Arjun Vora, Jai Malkani, Nikhil Joshi, Eckart Walther, Mahdi Namazifar, Kathy Brown, Praveen Kannan, Arun Bodapati, Fran Bell
  • Patent number: 11775534
    Abstract: A computing system can receive event data corresponding to a user's experience with a network service. Based on the event data, the system can generate a set of representations that correspond to the user's experience with the network service. The representations may be analyzed and/or filtered by an artificial intelligence model executing on the computing system, which can predict negative experiences of users at future time intervals. Based on these predictions, the computing system can implement a set of corrective actions to steer the user experience to a more positive path.
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: October 3, 2023
    Assignee: Uber Technologies, Inc.
    Inventors: Lawrence Benjamin Goldstein, Arjun Vora, Jai Malkani, Nikhil Joshi, Eckart Walther, Mahdi Namazifar, Kathy Brown, Praveen Kannan, Arun Bodapati, Fran Bell
  • Publication number: 20200250196
    Abstract: A computing system can receive event data corresponding to a user's experience with a network service. Based on the event data, the system can generate a set of representations that correspond to the user's experience with the network service. The representations may be analyzed and/or filtered by an artificial intelligence model executing on the computing system, which can predict negative experiences of users at future time intervals. Based on these predictions, the computing system can implement a set of corrective actions to steer the user experience to a more positive path.
    Type: Application
    Filed: January 31, 2019
    Publication date: August 6, 2020
    Inventors: Lawrence Benjamin Goldstein, Arjun Vora, Jai Malkani, Nikhil Joshi, Eckart Walther, Mahdi Namazifar, Kathy Brown, Praveen Kannan, Arun Bodapati, Fran Bell