Patents by Inventor Arun Gautham Raja Rao

Arun Gautham Raja Rao has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9489250
    Abstract: A system and method for managing an IT infrastructure using a mobile device, the method comprises identifying, using one or more processors of a network management system, an issue in one or more components in the infrastructure; retrieving a message instruction for the identified issue from an action database, wherein the message instruction includes information identifying a support personnel and a mobile device of the support personnel to contact regarding the identified issue; sending an alert message to the mobile device of the identified support personnel, wherein the alert message contains information of the identified issue; receiving, at the network management system, a reply message from the mobile device, wherein the reply message contains an instruction to resolve the identified issue; generating an executable command corresponding to the instruction in the reply message; and executing the executable command on the affected components in the infrastructure to resolve the identified issue.
    Type: Grant
    Filed: August 31, 2012
    Date of Patent: November 8, 2016
    Assignee: Infosys Limited
    Inventor: Arun Gautham Raja Rao
  • Publication number: 20130061085
    Abstract: A system and method for managing an IT infrastructure using a mobile device, the method comprises identifying, using one or more processors of a network management system, an issue in one or more components in the infrastructure; retrieving a message instruction for the identified issue from an action database, wherein the message instruction includes information identifying a support personnel and a mobile device of the support personnel to contact regarding the identified issue; sending an alert message to the mobile device of the identified support personnel, wherein the alert message contains information of the identified issue; receiving, at the network management system, a reply message from the mobile device, wherein the reply message contains an instruction to resolve the identified issue; generating an executable command corresponding to the instruction in the reply message; and executing the executable command on the affected components in the infrastructure to resolve the identified issue.
    Type: Application
    Filed: August 31, 2012
    Publication date: March 7, 2013
    Applicant: INFOSYS LIMITED
    Inventor: Arun Gautham Raja Rao