Abstract: A method includes issuing a customer service request for a mobile electronic device. Customer preferences are obtained for the issued customer service request. A match between the obtained customer preferences and at least one of a business preference and rules is dynamically determined. Signals provided by the mobile electronic device and electronic devices in a venue are dynamically monitored to determine one or more patterns for the mobile electronic device. At least one service communication channel and a service provider are assigned for the customer service request to provide interaction between the service provider and the mobile electronic device based on the match, the one or more patterns and service provider availability.

Abstract: A method and device for recognizing an utterance. The method includes transmitting context data associated with a first device to a second device. A first speech recognition model is received from the second device. The first speech recognition model is a subset of a second speech recognition model present at the second device. The first speech recognition model is based on the context data. It is determined whether the utterance can be recognized at the first device based on the first speech recognition model. If the utterance cannot be recognized at the first device, then at least a portion of the utterance is sent to the second device. If the utterance can be recognized at the first device, then an action associated with the recognized utterance is performed.

Abstract: A method and device for recognizing an utterance. The method includes transmitting context data associated with a first device to a second device. A first speech recognition model is received from the second device. The first speech recognition model is a subset of a second speech recognition model present at the second device. The first speech recognition model is based on the context data. It is determined whether the utterance can be recognized at the first device based on the first speech recognition model. If the utterance cannot be recognized at the first device, then at least a portion of the utterance is sent to the second device. If the utterance can be recognized at the first device, then an action associated with the recognized utterance is performed.

Abstract: In a first embodiment of the present invention, a method for managing memory in a hybrid memory system is provided, wherein the hybrid memory system has a first memory and a second memory, wherein the first memory is smaller than the second memory and the first and second memories are of different types, the method comprising: identifying two or more pages in the first memory that are compatible with each other based at least in part on a prediction of when individual blocks within each of the two or more pages will be accessed; merging the two or more compatible pages, producing a merged page; and storing the merged page in the first memory.

Abstract: In a first embodiment of the present invention, a method for managing memory in a hybrid memory system is provided, wherein the hybrid memory system has a first memory and a second memory, wherein the first memory is smaller than the second memory and the first and second memories are of different types, the method comprising: identifying two or more pages in the first memory that are compatible with each other based at least in part on a prediction of when individual blocks within each of the two or more pages will be accessed; merging the two or more compatible pages, producing a merged page; and storing the merged page in the first memory.