Abstract: A method includes a processor for determining a life cycle of a first performance of a task flow for a telecommunication service order, determining that a performance of a first task within the first performance of the task flow has exceeded a threshold processing time, and determining that there is a problem with a first centralized system component in response to determining that the performance of the first task within the first performance of the task flow has exceeded the threshold processing time. The method may further include identifying the centralized system component for servicing when it is determined that there is a problem with the centralized system component.

Abstract: A method includes a processor for determining a life cycle of a first performance of a task flow for a telecommunication service order, determining that a performance of a first task within the first performance of the task flow has exceeded a threshold processing time, and determining that there is a problem with a first centralized system component in response to determining that the performance of the first task within the first performance of the task flow has exceeded the threshold processing time. The method may further include identifying the centralized system component for servicing when it is determined that there is a problem with the centralized system component.

Abstract: A method includes a processor for determining a life cycle of a first performance of a task flow for a telecommunication service order, determining that a performance of a first task within the first performance of the task flow has exceeded a threshold processing time, and determining that there is a problem with a first centralized system component in response to determining that the performance of the first task within the first performance of the task flow has exceeded the threshold processing time. The method may further include identifying the centralized system component for servicing when it is determined that there is a problem with the centralized system component.

Abstract: A method includes a processor for determining a life cycle of a first performance of a task flow for a telecommunication service order, determining that a performance of a first task within the first performance of the task flow has exceeded a threshold processing time, and determining that there is a problem with a first centralized system component in response to determining that the performance of the first task within the first performance of the task flow has exceeded the threshold processing time. The method may further include identifying the centralized system component for servicing when it is determined that there is a problem with the centralized system component.

Abstract: A window of time between navigational instructions is determined. Non-navigational content is then determined for audible and/or visual presentation within the window of time. Emails, text messages, and even video may thus be presented in between the navigational instructions.

Abstract: We have recognized a limitation that may arise when seeking to deliver both navigational and non-navigational content to a mobile user. The limitation is that the presentation of at least certain non-navigational content may interfere with presentation of the navigational content and vice versa. In accordance with an aspect of this invention, the above mentioned limitation is avoided by the following two steps. The first step is ascertaining an available window of time before a piece of navigational content needs to be presented to the mobile user. The second step is identifying a piece of non-navigational content which can be presented in its totality within the available window of time. Choosing non-navigational content which may be completely presented during an available window of time avoids the limitation noted above.

Abstract: A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.

Abstract: A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.

Abstract: A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.

Abstract: A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.

Abstract: We have recognized a limitation that may arise when seeking to deliver both navigational and non-navigational content to a mobile user. The limitation is that the presentation of at least certain non-navigational content may interfere with presentation of the navigational content and vice versa. In accordance with an aspect of this invention, the above mentioned limitation is avoided by the following two steps. The first step is ascertaining an available window of time before a piece of navigational content needs to be presented to the mobile user. The second step is identifying a piece of non-navigational content which can be presented in its totality within the available window of time. Choosing non-navigational content which may be completely presented during an available window of time avoids the limitation noted above.

Abstract: In one embodiment, the present invention is a method and apparatus for dynamic scaling data center of processor utilization. In one embodiment, a system for managing a data center includes a control module for gathering data related to at least one server in the data center, the data being gathered from a plurality of sources, and a user interface coupled to the control module for displaying the gathered data to a user in a centralized manner. The control module is further configured to receive a command from the user, the command relating to the operation of the server, and to transmit the command to server.