Patents by Inventor Arun Muthukumaran

Arun Muthukumaran has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Progressive categoration and treatment of refund abusers
    Patent number: 8256671
    Abstract: Various methods and systems are provided to manage on-line transactions by categorizing users who request refunds of purchases (e.g., digital goods) and requiring certain conditions to be met before a refund is issued or processed. The conditions change for different categories of users. In one embodiment, a refund process is made progressively harder or burdensome as users are categorized in worsening refund abuse categories.
    Type: Grant
    Filed: June 9, 2009
    Date of Patent: September 4, 2012
    Assignee: eBay Inc.
    Inventor: Arun Muthukumaran
  • PROGRESSIVE CATEGORATION AND TREATMENT OF REFUND ABUSERS
    Publication number: 20100312676
    Abstract: Various methods and systems are provided to manage on-line transactions by categorizing users who request refunds of purchases (e.g., digital goods) and requiring certain conditions to be met before a refund is issued or processed. The conditions change for different categories of users. In one embodiment, a refund process is made progressively harder or burdensome as users are categorized in worsening refund abuse categories.
    Type: Application
    Filed: June 9, 2009
    Publication date: December 9, 2010
    Applicant: eBay Inc.
    Inventor: Arun Muthukumaran