Abstract: An activity thread is displayed with display elements that represent different activities that correspond to a common identifier. The display includes filter user input mechanisms that are actuated to filter the display elements based on filter criteria.

Abstract: An activity thread is displayed with display elements that represent different activities that correspond to a common identifier. The display includes filter user input mechanisms that are actuated to filter the display elements based on filter criteria.

Abstract: An activity thread is displayed with display elements that represent different activities that correspond to a common identifier. The display includes filter user input mechanisms that are actuated to filter the display elements based on filter criteria.

Abstract: A qualifying system receives a channel activity record from one of a plurality of different external systems, over one of a plurality of different communication channels. It accesses qualification rules to determine whether the channel activity record is to be transformed into one or more target entities in a computing system. If so, a conversion engine accesses user-configurable mappings and conversion rules to identify conversion actions that are to be taken in order to transform the channel activity record into one or more target entities. The conversion engine performs a data transformation on the channel activity record to transform it into the identified one or more target entities.

Abstract: A computing system comprises, in one example, a display system configured to generate user interface displays and a property surfacing system configured to detect a request to access properties corresponding to a selected unit and to access a unit-property association store that stores one or more association entities. Each association entity associates a property entity with the selected unit. The property surfacing system obtains the properties based on the associated property entity. The computing system comprises a display system controller configured to control the display system to generate a user interface property display with a representation of the properties.

Abstract: An activity is detected in a computer system. The activity is correlated to a given entity. A line item display is generated for the detected activity and contextual actions are identified for the line item display. The line item display, with contextual action mechanisms is added to a chronological display structure which is surfaced for user interaction.

Abstract: An activity is detected in a computer system. The activity is correlated to a given entity. A line item display is generated for the detected activity and contextual actions are identified for the line item display. The line item display, with contextual action mechanisms is added to a chronological display structure which is surfaced for user interaction.

Abstract: A qualifying system receives a channel activity record from one of a plurality of different external systems, over one of a plurality of different communication channels. It accesses qualification rules to determine whether the channel activity record is to be transformed into one or more target entities in a computing system. If so, a conversion engine accesses user-configurable mappings and conversion rules to identify conversion actions that are to be taken in order to transform the channel activity record into one or more target entities. The conversion engine performs a data transformation on the channel activity record to transform it into the identified one or more target entities.

Abstract: A computing system comprises, in one example, a display system configured to generate user interface displays and a property surfacing system configured to detect a request to access properties corresponding to a selected unit and to access a unit-property association store that stores one or more association entities. Each association entity associates a property entity with the selected unit. The property surfacing system obtains the properties based on the associated property entity. The computing system comprises a display system controller configured to control the display system to generate a user interface property display with a representation of the properties.

Abstract: An activity thread is displayed with display elements representing different types of activities that correspond to a common identifier. A set of activity creation user input mechanisms is displayed, each actuable to create an activity in-line with the display elements in the thread.

Abstract: An activity thread is displayed with display elements representing different types of activities corresponding to a common identifier. A set of contextual action input mechanisms is displayed for a given display element, and are actuable to take action in a context of the given display element.

Abstract: A user accesses an activity thread that has display elements representing activities that have a common identifier. The activity thread is displayed to the user as a unified thread in which display elements that have been added to the thread since the user last accessed the thread are identified as new to the user.

Abstract: An activity thread is displayed with display elements that represent different activities that correspond to a common identifier. The display includes filter user input mechanisms that are actuated to filter the display elements based on filter criteria.

Abstract: An identifier is assigned to an activity input that is received, and that is related to an activity in a computer system. An activity thread is generated for the activity and additional activities that have the same identifier are added to the same activity thread. The activity thread is saved so that it can be displayed to a user as a unified thread in which activities over multiple different communication channels are displayed on the unified thread.

Abstract: Methods, systems, and computer program products for performing the method are provided. The method includes receiving in a customer relationship management (CRM) application, data from a communication made by a first person using a social interaction application that allows third party access to communications. The method also includes assigning based on the data, a sentiment indicator to the communication according to a predefined scale and generating at least one output to the first person using the CRM application in response to receiving the data, the output based on the sentiment indicator.