Abstract: A communications server apparatus 102 comprising a microprocessor 116 and a memory 118, the communications server apparatus 102 being configured, under control of the microprocessor 116, to execute instructions 120 stored in the memory 118, to: determine an estimated time of arrival (ETA) for the delivery trip, determine a level of confidence for the ETA, determine a delivery time threshold based on a delivery distance for the delivery trip, determine a customer sensitivity factor based on historical transaction data for a user related to the delivery trip, and determine an ETA buffer time based on the level of confidence, the delivery time threshold and/or the customer sensitivity factor. Also, a method, a user device, an e-commerce server and system.

Abstract: Methods, systems, and computer-readable storage media for resource-efficient generation of a workover rig schedule by receiving well data and workover rig data for wells, each well producing oil, determining sets of schedules by, for each schedule in a set of schedules, incrementally: calculating a virtual gain for each well in a set of remaining wells, each virtual gain being a function of a production gain for a respective well, a travel time of a workover rig to travel from a current well to the respective well, a workover time for the respective well, a first parameter applied to the workover time, and a second parameter applied to the travel time, and selecting a well as a next well in a schedule based on a respective virtual gain; identifying, from the sets of schedules, a schedule having a maximum cumulative gain, and outputting the schedule as an optimal schedule.

Abstract: Methods, systems, and computer-readable storage media for resource-efficient generation of a workover rig schedule by receiving well data and workover rig data for wells, each well producing oil, determining sets of schedules by, for each schedule in a set of schedules, incrementally: calculating a virtual gain for each well in a set of remaining wells, each virtual gain being a function of a production gain for a respective well, a travel time of a workover rig to travel from a current well to the respective well, a workover time for the respective well, a first parameter applied to the workover time, and a second parameter applied to the travel time, and selecting a well as a next well in a schedule based on a respective virtual gain; identifying, from the sets of schedules, a schedule having a maximum cumulative gain, and outputting the schedule as an optimal schedule.