Patents by Inventor Ashley N. Spencer

Ashley N. Spencer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for reserving a replacement rental vehicle
    Patent number: 12254510
    Abstract: A rental self-service (“RSS”) computer system, including a processor and a memory, is provided. The processor is programmed to: (i) retrieve policyholder insurance data using a claim identifier and a policyholder identifier; (ii) generate a customized link including the claim identifier and the policyholder identifier, wherein the customized link is executable on a user device to cause display of a searchable interface configured to enable the claimant to search for rentable vehicles from a plurality of vendors; (iii) in response to receiving the customized link from the user device, retrieve rental vehicle data including at least one rental vendor location and vehicle rental cost information; (iv) cause the retrieved rental vehicle data to be displayed on the user device to enable the claimant to view available rental options; and (v) receive confirmation of a rental reservation request of a selected rental option at a selected rental vendor location.
    Type: Grant
    Filed: December 1, 2022
    Date of Patent: March 18, 2025
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Michelle D. Adler, Ashley N. Spencer, Steven Stought, Christopher D. Sharp, Cagatay Azkin, Song Zheng, Seil Cho, Lynne E. Luz
  • SYSTEMS AND METHODS FOR RESERVING A REPLACEMENT RENTAL VEHICLE
    Publication number: 20230092633
    Abstract: A rental self-service (“RSS”) computer system, including a processor and a memory, is provided. The processor is programmed to: (i) retrieve policyholder insurance data using a claim identifier and a policyholder identifier; (ii) generate a customized link including the claim identifier and the policyholder identifier, wherein the customized link is executable on a user device to cause display of a searchable interface configured to enable the claimant to search for rentable vehicles from a plurality of vendors; (iii) in response to receiving the customized link from the user device, retrieve rental vehicle data including at least one rental vendor location and vehicle rental cost information; (iv) cause the retrieved rental vehicle data to be displayed on the user device to enable the claimant to view available rental options; and (v) receive confirmation of a rental reservation request of a selected rental option at a selected rental vendor location.
    Type: Application
    Filed: December 1, 2022
    Publication date: March 23, 2023
    Inventors: Michelle D. Adler, Ashley N. Spencer, Steven Stought, Christopher D. Sharp, Cagatay Azkin, Song Zheng, Seil Cho, Lynne E. Luz