Abstract: A logistics optimization system is described that enables items to be efficiently moved from a first location to a second location. The system optimizes aspects of moving items between locations by enabling a user to monitor and/or control processes including customer management, scheduling, resource allocation and utilization, and cost estimation from a single point within the logistics system. The optimized information can be presented to the user along with interactive tools that allow to evaluate the customer relationship and moving process, make adjustments, provide instructions, and the like throughout the moving process.