Abstract: A method, computer-readable medium and system for analyzing navigation of a webpage are disclosed. Data associated with navigation of a webpage is monitored using a component running on a computer system which also runs a web browser used to display the web page. The data may include the position of a mouse cursor displayed on a display device and/or a state of a form field of the webpage. In this manner, information about user interactions with a webpage which do not involve or initiate a communication with a web server can be accessed.

Abstract: A method for co-browsing, including establishing a first communication session between a first web browser of first device and a first content provider over a network to deliver content. A co-browse extension is accessed on the first web browser to enable multi-domain co-browsing functionality on the first web browser. A second communication session is established between the first web browser and a co-browse communication server to initiate and join the first web browser in a co-browse session, wherein the session comprises a co-browse session identifier, wherein the first device acts as a host. A third communication session is established between a second web browser of a second device and the co-browse communication server to join the second web browser into the co-browse session, such that content at the first web browser is delivered to the second web browser of the second device via the co-browse communication server.

Abstract: A method for co-browsing includes establishing a communication session between a first web browser and a content provider to deliver content, wherein the content comprises embedded co-browsing functionality. A request is received for activating the co-browsing functionality. A second communication session is established between the web browser of a first device and a co-browse communication server to initiate a co-browse session, wherein the first device acts as a host. A third communication session is established between a second web browser and the co-browse communication server to join the second web browser into the co-browse session based on the co-browse session identifier. The co-browse session is established between the first web browser as host and the second web browser of said second device as guest, such that the content at the first web browser is delivered to the second web browser via the co-browse communication sever over the co-browse session.

Abstract: A method for marking web content. The method includes rendering first content on a web browser of a client device, and capturing a snapshot of the first content as rendered according to settings of the web browser. The method also includes receiving markup in association with the snapshot, and generating marked up content comprising the snapshot and the markup. The method also includes storing the marked up content for later access.

Abstract: A method, web browser, and system for co-browsing online content is disclosed. Embodiments enable a co-browsing session between web browsers running on different computer systems using a respective peer proxy server on each computer system. A primary peer proxy server running on a first computer system communicates directly with a web server, while communications from other peer proxy servers running on other computer systems are directed through the primary peer proxy server. The primary peer proxy server accesses online content from the web server for presentation using a web browser running on the first computer system, where the online content is presented simultaneously with modified online content presented using web browsers running on the other computer systems. The online content and the modified online content may be synchronized based upon a web server response associated with a browser event communicated to the web server.

Abstract: A method, computer-readable medium and system for providing automatic or electronic reminders are disclosed. An attribute associated with a task may be used in combination with information about a user to provide an electronic reminder to the user for the task at a relevant or appropriate time to enable the task to be completed. As such, at least one attribute associated with a task and information about a user may be used to automatically determine a time for communicating an electronic reminder to the user.

Abstract: A method, computer-readable medium and system for enabling communication associated with a webpage are disclosed. One or more communication interfaces may be used to associate content with one or more regions of a webpage. The one or more communication interfaces may be associated with the one or more regions of the webpage. Each communication interface may enable users to submit content for access by at least one other user. In this manner, content may be associated with one or more regions of a webpage, thereby enabling users to more readily and efficiently communicate and/or provide context for content.

Abstract: Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user.

Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.

Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.

Abstract: A method, web browser, and system for co-browsing online content is disclosed. Embodiments enable a co-browsing session between web browsers running on different computer systems using a respective peer proxy server on each computer system. A primary peer proxy server running on a first computer system communicates directly with a web server, while communications from other peer proxy servers running on other computer systems are directed through the primary peer proxy server. The primary peer proxy server accesses online content from the web server for presentation using a web browser running on the first computer system, where the online content is presented simultaneously with modified online content presented using web browsers running on the other computer systems. The online content and the modified online content may be synchronized based upon a web server response associated with a browser event communicated to the web server.

Abstract: A method for co-browsing, including establishing a first communication session between a first web browser of first device and a first content provider over a network to deliver content. A co-browse extension is accessed on the first web browser to enable multi-domain co-browsing functionality on the first web browser. A second communication session is established between the first web browser and a co-browse communication server to initiate and join the first web browser in a co-browse session, wherein the session comprises a co-browse session identifier, wherein the first device acts as a host. A third communication session is established between a second web browser of a second device and the co-browse communication server to join the second web browser into the co-browse session, such that content at the first web browser is delivered to the second web browser of the second device via the co-browse communication server.

Abstract: A method for co-browsing includes establishing a communication session between a first web browser and a content provider to deliver content, wherein the content comprises embedded co-browsing functionality. A request is received for activating the co-browsing functionality. A second communication session is established between the web browser of a first device and a co-browse communication server to initiate a co-browse session, wherein the first device acts as a host. A third communication session is established between a second web browser and the co-browse communication server to join the second web browser into the co-browse session based on the co-browse session identifier. The co-browse session is established between the first web browser as host and the second web browser of said second device as guest, such that the content at the first web browser is delivered to the second web browser via the co-browse communication sever over the co-browse session.

Abstract: Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user.

Abstract: Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user.

Abstract: A method, computer-readable medium and system for enabling communication associated with a webpage are disclosed. One or more communication interfaces may be used to associate content with one or more regions of a webpage. The one or more communication interfaces may be associated with the one or more regions of the webpage. Each communication interface may enable users to submit content for access by at least one other user. In this manner, content may be associated with one or more regions of a webpage, thereby enabling users to more readily and efficiently communicate and/or provide context for content.

Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.

Abstract: A method for marking web content. The method includes rendering first content on a web browser of a client device, and capturing a snapshot of the first content as rendered according to settings of the web browser. The method also includes receiving markup in association with the snapshot, and generating marked up content comprising the snapshot and the markup. The method also includes storing the marked up content for later access.

Abstract: A method, computer-readable medium and system for enabling communication associated with a webpage are disclosed. One or more communication interfaces may be used to associate content with one or more regions of a webpage. The one or more communication interfaces may be associated with the one or more regions of the webpage. Each communication interface may enable users to submit content for access by at least one other user. In this manner, content may be associated with one or more regions of a webpage, thereby enabling users to more readily and efficiently communicate and/or provide context for content.

Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.