Patents by Inventor Ashutsosh ROY

Ashutsosh ROY has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for co-browsing in a B2C architecture through co-browsing functionality embedded in content of a content provider as initiated by a guest to a co-browse session
    Patent number: 10038747
    Abstract: A method includes establishing a first communication session between a first web browser associated with a user and a content provider over a network to deliver content including embedded co-browsing functionality. A second communication session is established between a second device and a co-browse communication server to initiate a co-browse session having a session identifier, wherein the second device is a guest. A user identifier and the session identifier is delivered from the second device to the content provider. The co-browsing functionality is exposed with an icon, such that when the icon is activated at the first device, the first web browser is joined into the co-browse session. The co-browse session is established between the first web browser as a host and a second web browser, such that content at the first web browser is delivered to the second web browser via the co-browse communication server through the co-browse session.
    Type: Grant
    Filed: September 2, 2014
    Date of Patent: July 31, 2018
    Assignee: eGain Corporation
    Inventors: Ashutsosh Roy, Sam Hahn
  • METHOD AND SYSTEM FOR CO-BROWSING IN A B2C ARCHITECTURE THROUGH CO-BROWSING FUNCTIONALITY EMBEDDED IN CONTENT OF A CONTENT PROVIDER AS INITIATED BY A GUEST TO A CO-BROWSE SESSION
    Publication number: 20150067060
    Abstract: A method includes establishing a first communication session between a first web browser associated with a user and a content provider over a network to deliver content including embedded co-browsing functionality. A second communication session is established between a second device and a co-browse communication server to initiate a co-browse session having a session identifier, wherein the second device is a guest. A user identifier and the session identifier is delivered from the second device to the content provider. The co-browsing functionality is exposed with an icon, such that when the icon is activated at the first device, the first web browser is joined into the co-browse session. The co-browse session is established between the first web browser as a host and a second web browser, such that content at the first web browser is delivered to the second web browser via the co-browse communication server through the co-browse session.
    Type: Application
    Filed: September 2, 2014
    Publication date: March 5, 2015
    Inventors: Ashutsosh ROY, Sam HAHN