Patents by Inventor Ashwin Hegde

Ashwin Hegde has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10721331
    Abstract: The disclosed embodiments provide a system that uses an integration service to facilitate access to an origin service. During operation, the integration service receives a request service from a software platform, wherein the request is made through an integration service application programming interface (API) provided by the integration service. In response to the request, the integration service makes a corresponding request to the origin service, wherein the corresponding request is made through an origin service API provided by the origin service, and wherein making the corresponding request involves translating data received through the integration service API into a format suitable for the origin service API.
    Type: Grant
    Filed: May 13, 2016
    Date of Patent: July 21, 2020
    Assignee: Zendesk, Inc.
    Inventors: Michael Erik Smedberg, Ashwin Hegde, Louis J. Chan, Jared W. Shay, Henry Hsu
  • Publication number: 20170331923
    Abstract: The disclosed embodiments provide a system that uses an integration service to facilitate access to an origin service. During operation, the integration service receives a request service from a software platform, wherein the request is made through an integration service application programming interface (API) provided by the integration service. In response to the request, the integration service makes a corresponding request to the origin service, wherein the corresponding request is made through an origin service API provided by the origin service, and wherein making the corresponding request involves translating data received through the integration service API into a format suitable for the origin service API.
    Type: Application
    Filed: May 13, 2016
    Publication date: November 16, 2017
    Applicant: Zendesk, Inc.
    Inventors: Michael Erik Smedberg, Ashwin Hegde, Louis J. Chan, Jared W. Shay, Henry Hsu
  • Patent number: 7706362
    Abstract: A method is shown for deterministically selecting an endpoint for multiple links through a network for a client device. When a first network device establishes a connection for a client device to an endpoint device, it causes a database entry to be created that is keyed by a client identifier value for the client device and includes an endpoint address field with the network address of the endpoint device. When a second network device receives a call request from the client device, it queries the database using the client identifier value for the client device and waits a predetermined period for a database reply. A database device storing the database entry receives the query from the second network device, searches for the database entry matching the client identifier value, and sends a database reply that includes the client identifier value and the network address of the endpoint device from the database entry.
    Type: Grant
    Filed: October 29, 1999
    Date of Patent: April 27, 2010
    Assignee: 3Com Corporation
    Inventors: Janakiraman Senthilnathan, Rohit Verma, Amit Tiwari, Ashwin Hegde