Patents by Inventor Ashwini Govindaraman
Ashwini Govindaraman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11157859Abstract: Some embodiments of the present invention include a method for creating, via a first user interface, at least one link in a performance summary to link to supporting information of an employee's work associated with the performance summary. The performance summary including the at least one link is then displayed via the first user interface. The method then detects, via the first user interface, when the at least one link in the performance summary is selected. Responsive to the at least one link being selected, the supporting information of the employee's work associated with the performance summary is displayed via the first user interface.Type: GrantFiled: July 16, 2014Date of Patent: October 26, 2021Assignee: salesforce.com, inc.Inventors: Nima Motamedi, Ashwini Govindaraman, Gregory Lapouchnian, James Fai-Kuen Tam, Shaahin Mehdinezhad Rushan, Tam Duc Tran, Alireza Bakhtiari Koohsorkhi
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Patent number: 10375006Abstract: The technology disclosed relates to embedding private comments in public messages. In particular, it relates to customizing public messages by including private comments that are directed to specific recipients. The private comments are included in the context of the public messages sent to their intended recipients but excluded from the public message when it is sent to other recipients. The private comments can be viewable only to their intended recipients and in the context of the public response. The public response as seen by recipients not intended to receive private comments does not include the private comments. This enables a sender of a private comment to efficiently communicate selected information to specific recipients without burdening all recipients with information which may not be relevant for them. Furthermore, it preserves the overall context of the original message.Type: GrantFiled: April 21, 2017Date of Patent: August 6, 2019Assignee: salesforce.com, inc.Inventor: Ashwini Govindaraman
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Publication number: 20180253802Abstract: The technology disclosed relates to identifying and notifying a user of nearby attendees at a mega attendance event who are in user's social graph by comparing the user's social graph to a list of event attendees. The identified attendees can be stratified into social graph tags that annotate, categorize and prioritize other users in the user's social graph. The technology disclosed also relates to identifying and notifying the user of nearby attendees of sessions at the event who meet introduction preferences of the user by finding matches between introduction preference attributes specified by the user and attributes of the attendees provided by the list of event attendees.Type: ApplicationFiled: May 7, 2018Publication date: September 6, 2018Inventor: Ashwini Govindaraman
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Publication number: 20180069824Abstract: The technology disclosed relates to embedding private comments in public messages. In particular, it relates to customizing public messages by including private comments that are directed to specific recipients. The private comments are included in the context of the public messages sent to their intended recipients but excluded from the public message when it is sent to other recipients. The private comments can be viewable only to their intended recipients and in the context of the public response. The public response as seen by recipients not intended to receive private comments does not include the private comments. This enables a sender of a private comment to efficiently communicate selected information to specific recipients without burdening all recipients with information which may not be relevant for them. Furthermore, it preserves the overall context of the original message.Type: ApplicationFiled: April 21, 2017Publication date: March 8, 2018Inventor: Ashwini Govindaraman
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Patent number: 9898519Abstract: The technology disclosed relates to incorporating social data in CRM systems by a single social syn action. In particular, it relates to appending social data to prospect or contact objects of CRM systems by finding multiple social handles for the prospect or contact objects. The multiple social handles identify social profiles of the corresponding prospects or contacts on various social network platforms. The technology disclosed also relates to personalizing customer service experience of customers. In particular, it relates to identifying conversation preferences and interests of the customers based on information specified in their social profiles on different social network platforms. The conversation preferences and interests are used to customize interactions with the customer during the course of the customer service.Type: GrantFiled: September 16, 2013Date of Patent: February 20, 2018Assignee: salesforce.com, inc.Inventors: Harish Peri, Saurin G Shah, Blake Markham, Ashwini Govindaraman
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Patent number: 9634977Abstract: The technology disclosed relates to embedding private comments in public messages. In particular, it relates to customizing public messages by including private comments that are directed to specific recipients. The private comments are included in the context of the public messages sent to their intended recipients but excluded from the public message when it is sent to other recipients. The private comments can be viewable only to their intended recipients and in the context of the public response. The public response as seen by recipients not intended to receive private comments does not include the private comments. This enables a sender of a private comment to efficiently communicate selected information to specific recipients without burdening all recipients with information which may not be relevant for them. Furthermore, it preserves the overall context of the original message.Type: GrantFiled: August 30, 2013Date of Patent: April 25, 2017Assignee: salesforce.com, inc.Inventor: Ashwini Govindaraman
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Publication number: 20150169733Abstract: Methods and systems are provided for appending data objects to answers while conducting performance reviews. A user interface includes an interactive module for presenting a question and receiving an associated answer; a selection field including virtual buttons corresponding to a plurality of respective performance metrics; a timeline feed configured to present an immersive view of at least one of the plurality of respective performance metrics; and a citation icon for use in appending at least one data element to the answer.Type: ApplicationFiled: November 14, 2014Publication date: June 18, 2015Inventors: Nima Motamedi, Shaahin Mehdinezhad Rushan, James Fai-Kuen Tam, Alireza Bakhtiari Koohsorkhi, Charmaine Abalajon, Gregory Lapouchnian, Shozub Qureshi, Tam Duc Tran, Ashwini Govindaraman
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Publication number: 20150142530Abstract: Some embodiments of the present invention include a method for creating, via a first user interface, at least one link in a performance summary to link to supporting information of an employee's work associated with the performance summary. The performance summary including the at least one link is then displayed via the first user interface. The method then detects, via the first user interface, when the at least one link in the performance summary is selected. Responsive to the at least one link being selected, the supporting information of the employee's work associated with the performance summary is displayed via the first user interface.Type: ApplicationFiled: July 16, 2014Publication date: May 21, 2015Inventors: Nima Motamedi, Ashwini GOVINDARAMAN, Gregory LAPOUCHNIAN, James Fai-Kuen TAM, Shaahin Mehdinezhad RUSHAN, Tam Duc TRAN, Alireza Bakhtiari KOOHSORKHI
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Publication number: 20140095634Abstract: The technology disclosed relates to embedding private comments in public messages. In particular, it relates to customizing public messages by including private comments that are directed to specific recipients. The private comments are included in the context of the public messages sent to their intended recipients but excluded from the public message when it is sent to other recipients. The private comments can be viewable only to their intended recipients and in the context of the public response. The public response as seen by recipients not intended to receive private comments does not include the private comments. This enables a sender of a private comment to efficiently communicate selected information to specific recipients without burdening all recipients with information which may not be relevant for them. Furthermore, it preserves the overall context of the original message.Type: ApplicationFiled: August 30, 2013Publication date: April 3, 2014Applicant: salesforce.com, inc.Inventor: Ashwini Govindaraman
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Publication number: 20140081913Abstract: The technology disclosed relates to incorporating social data in CRM systems by a single social syn action. In particular, it relates to appending social data to prospect or contact objects of CRM systems by finding multiple social handles for the prospect or contact objects. The multiple social handles identify social profiles of the corresponding prospects or contacts on various social network platforms. The technology disclosed also relates to personalizing customer service experience of customers. In particular, it relates to identifying conversation preferences and interests of the customers based on information specified in their social profiles on different social network platforms. The conversation preferences and interests are used to customize interactions with the customer during the course of the customer service.Type: ApplicationFiled: September 16, 2013Publication date: March 20, 2014Applicant: salesforce.com, inc.Inventors: Harish Peri, Saurin G. Shah, Blake Markham, Ashwini Govindaraman
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Publication number: 20140081715Abstract: The technology disclosed relates to tracking performance and initiatives of employees and automatically and proactively providing personalized coaching based on each employee's performance. In particular, it relates to automatically issuing personalized performance enhancement insights to an employee by evaluating the employee's current performance against progress features and exception features through timely performance checks. The progress features indicate a progression of an individual across a work cycle and exception features indicate low or high performance of the individual during the work cycle. Thus the personalized performance enhancement insights are automatically awarded when the current performance of the employee evidences lags in progress, regression, or low or high performance.Type: ApplicationFiled: September 19, 2013Publication date: March 20, 2014Applicant: salesforce.com, inc.Inventors: Ashwini Govindaraman, Daniel Debow, David Stein, Jager McConnell, Ciara Peter
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Publication number: 20140081884Abstract: The technology disclosed further relates to efficiently referring recruiting candidates. In particular, it relates to providing a streamlined referral flow that enables a user to instantly refer a person whom the user has opportunistically met. The streamlined referral flow creates referral profiles of recruiting candidates based on commentary provided by a referrer and social data of the recruiting candidates assembled from one or more person-related data sources.Type: ApplicationFiled: September 16, 2013Publication date: March 20, 2014Applicant: salesforce.com, inc.Inventors: Ashwini Govindaraman, Stephanie Robotham, Jenny Yoon, Alan O'Connor, Jayesh Sureshchandra
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Publication number: 20140081882Abstract: The technology disclosed relates to identifying and notifying a user of nearby attendees at a mega attendance event who are in user's social graph by comparing the user's social graph to a list of event attendees. The identified attendees can be stratified into social graph tags that annotate, categorize and prioritize other users in the user's social graph. The technology disclosed also relates to identifying and notifying the user of nearby attendees of sessions at the event who meet introduction preferences of the user by finding matches between introduction preference attributes specified by the user and attributes of the attendees provided by the list of event attendees.Type: ApplicationFiled: August 30, 2013Publication date: March 20, 2014Applicant: salesforce.com, inc.Inventor: Ashwini Govindaraman