Patents by Inventor Atakorn TANGTRAKUL

Atakorn TANGTRAKUL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Integrated customer communications computer system and process for implementing same
    Patent number: 8645248
    Abstract: An integrated customer communications computer system is configured to provide outbound customer communications. The communications computer system generates documents associated with the communications in a predefined format, in real-time or in batch, by merging templates comprising static data received from a template repository, dynamic data received from at least one component of an account opening system, and static content for the templates received from a content repository. The communications computer system includes a communication manager, a plurality of transmission channels, an interface for managing the templates and the content, and a document repository. Various embodiments are described, including a computer implemented method of providing customer communications using an integrated customer communications component and/or module.
    Type: Grant
    Filed: October 27, 2011
    Date of Patent: February 4, 2014
    Assignee: HSBC Technology & Services (USA) Inc.
    Inventors: Paris F. Roselli, Ronald M. Lesandro, Martin Hayes, Neil T. Parsons, Michael R. Antognoli, Atakorn Tangtrakul, Anil Diwan, Richard A. Gemma
  • INTEGRATED CUSTOMER COMMUNICATIONS COMPUTER SYSTEM AND PROCESS FOR IMPLEMENTING SAME
    Publication number: 20120179677
    Abstract: An integrated customer communications computer system is configured to provide outbound customer communications. The communications computer system generates documents associated with the communications in a predefined format, in real-time or in batch, by merging templates comprising static data received from a template repository, dynamic data received from at least one component of an account opening system, and static content for the templates received from a content repository. The communications computer system includes a communication manager, a plurality of transmission channels, an interface for managing the templates and the content, and a document repository. Various embodiments are described, including a computer implemented method of providing customer communications using an integrated customer communications component and/or module.
    Type: Application
    Filed: October 27, 2011
    Publication date: July 12, 2012
    Applicant: HSBC Technologies Inc.
    Inventors: Paris F. ROSELLI, Ronald M. LESANDRO, Martin HAYES, Neil T. PARSONS, Michael R. ANTOGNOLI, Atakorn TANGTRAKUL, Anil DIWAN, Richard A. GEMMA