Patents by Inventor Ate DOUMA

Ate DOUMA has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for real-time customer segment-based personalization including dynamic segment switching
    Patent number: 12499459
    Abstract: Methods and apparatuses for customer engagement include: receiving a first product search query from a visitor identified in a visitor session, wherein the first product search query includes at least a visitor identifier associated with customer segments; returning first product search results based on the first product search query; updating, after the first product search query, the customer segments associated with the visitor identifier based on real time evaluation of visitor characteristics and/or actions; receiving a second product search query that is the same as the first product search query from the visitor, wherein the second product search query includes at least the visitor identifier associated with the updated customer segments; and returning second product search results based on the second product search query that is different from the first product search results.
    Type: Grant
    Filed: January 24, 2023
    Date of Patent: December 16, 2025
    Assignee: BloomReach, Inc.
    Inventors: Frank Passantino, Paul Edwards, Ate Douma, Shekhar Kumar
  • SYSTEM AND METHOD FOR REAL-TIME CUSTOMER SEGMENT-BASED PERSONALIZATION INCLUDING DYNAMIC SEGMENT SWITCHING
    Publication number: 20240249303
    Abstract: Methods and apparatuses for customer engagement include: receiving a first product search query from a visitor identified in a visitor session, wherein the first product search query includes at least a visitor identifier associated with customer segments; returning first product search results based on the first product search query; updating, after the first product search query, the customer segments associated with the visitor identifier based on real time evaluation of visitor characteristics and/or actions; receiving a second product search query that is the same as the first product search query from the visitor, wherein the second product search query includes at least the visitor identifier associated with the updated customer segments; and returning second product search results based on the second product search query that is different from the first product search results.
    Type: Application
    Filed: January 24, 2023
    Publication date: July 25, 2024
    Inventors: Frank PASSANTINO, Paul EDWARDS, Ate DOUMA, Shekhar KUMAR