Abstract: Disclosed herein are system, method, and computer program product embodiments for extracting customer relationship management (CRM) data from an on-premises database for testing with a cloud-based CRM. The extraction approach simplifies, through the use of a wizard, the selection of relevant customer records and their extraction, along with any dependencies on other records. The extracted records can then be uploaded to the cloud-based CRM for evaluation.

Abstract: Disclosed herein are system, method, and computer program product embodiments for extracting customer relationship management (CRM) data from an on-premises database for testing with a cloud-based CRM. The extraction approach simplifies, through the use of a wizard, the selection of relevant customer records and their extraction, along with any dependencies on other records. The extracted records can then be uploaded to the cloud-based CRM for evaluation.

Abstract: A cleaning device is provided, including an electrical consumption unit, at least two batteries, a discharge circuit electrically connecting these to the consumption unit, and a control unit for controlling the discharge circuit, wherein the batteries are connected to each other in parallel. To increase the utility and operational safety of the cleaning device, in the discharge operation of the cleaning device, a parameter reflecting a respective state of charge of the batteries is determinable, and the discharge circuit is controllable by the control unit such that, depending on the result of the determination, a respective discharge current path for the respective battery, in which discharge current path the consumption unit is arranged, is optionally releasable or blockable by means of at least one electrical switching element. In addition, methods for operating a cleaning device are provided.

Abstract: A cleaning tool for a floor cleaning appliance is provided, including a main body carrying a cleaning cover which is subject to wear, and including a signal transmitter which provides a wireless signal in dependence upon the degree of wear of the cleaning cover. To be able to detect in a cost-effective manner when a maximum admissible degree of wear of the cleaning cover is reached, the signal transmitter is of rigid construction and fixed to a movable carrying part, the carrying part being held on the main body and being movable from a normal position to an evasive position against a restoring force, the carrying part protruding further from the main body in the normal position than in the evasive position, and the carrying part and/or the signal transmitter contacting the floor surface to be cleaned when a maximum admissible degree of wear of the cleaning cover is reached.

Abstract: A cleaning tool for a floor cleaning appliance is provided, including a main body carrying a cleaning cover which is subject to wear, and including a signal transmitter which provides a wireless signal in dependence upon the degree of wear of the cleaning cover. To be able to detect in a cost-effective manner when a maximum admissible degree of wear of the cleaning cover is reached, the signal transmitter is of rigid construction and fixed to a movable carrying part, the carrying part being held on the main body and being movable from a normal position to an evasive position against a restoring force, the carrying part protruding further from the main body in the normal position than in the evasive position, and the carrying part and/or the signal transmitter contacting the floor surface to be cleaned when a maximum admissible degree of wear of the cleaning cover is reached.

Abstract: Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing service request and order management. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service interface operations, each being implemented for a respective process component. The process components include an Outbound Delivery process component, a Site Logistics Processing process component, a Confirmation and Inventory process component, a Customer Requirement Processing process component, a Supply and Demand Matching process component, a Logistics Execution Control process component, a Service Request Processing process component, a Customer Quote Processing process component, a Service Order Processing process component, a Service Contract process component, and a Service Confirmation Processing process component.

Abstract: A business object model, which reflects data that is used during a given business transaction, is utilized to generate interfaces. This business object model facilitates commercial transactions by providing consistent interfaces that are suitable for use across industries, across businesses, and across different departments within a business during a business transaction. In some operations, software creates, updates, or otherwise processes information related to a customer contract and a customer contract template business object.

Abstract: A business object model, which reflects data that is used during a given business transaction, is utilized to generate interfaces. This business object model facilitates commercial transactions by providing consistent interfaces that are suitable for use across industries, across businesses, and across different departments within a business during a business transaction. In some operations, software creates, updates, or otherwise processes information related to a customer contract and a customer contract template business object.

Abstract: Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing service request and order management. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service operations, each being implemented for a respective process component. The process components include an Outbound Delivery process component, a Site Logistics Processing process component, an Inventory Processing process component, a Customer Requirement Processing process component, a Supply and Demand Matching process component, a Logistics Execution Control process component, a Service Request Processing process component, a Service Order Processing process component, and a Service Confirmation Processing process component.

Abstract: Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing service request and order management. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service operations, each being implemented for a respective process component. The process components include an Outbound Delivery process component, a Site Logistics Processing process component, an Inventory Processing process component, a Customer Requirement Processing process component, a Supply and Demand Matching process component, a Logistics Execution Control process component, a Service Request Processing process component, a Service Order Processing process component, and a Service Confirmation Processing process component.

Abstract: Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing service request and order management. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service interface operations, each being implemented for a respective process component. The process components include an Outbound Delivery process component, a Site Logistics Processing process component, a Confirmation and Inventory process component, a Customer Requirement Processing process component, a Supply and Demand Matching process component, a Logistics Execution Control process component, a Service Request Processing process component, a Customer Quote Processing process component, a Service Order Processing process component, a Service Contract process component, and a Service Confirmation Processing process component.