Patents by Inventor Augustine Anthony Honore

Augustine Anthony Honore has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Resolving technology issues
    Patent number: 12026049
    Abstract: Methods, systems, and storage media including instructions for resolving technology issues is described. One of the methods includes receiving, by at least one processor, a session record of user producing a technical error on a computer system. The method includes providing, by the at least one processor, the session record for resolution to a processing system. The method also includes providing, by the at least one processor, a potential solution to the technical error.
    Type: Grant
    Filed: February 2, 2023
    Date of Patent: July 2, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Rachel Elizabeth Csabi, Augustine Anthony Honore, Melissa Meadows Waldmeier, Joshua William Trivette
  • Resolving technology issues
    Patent number: 11604689
    Abstract: Methods, systems, and storage media including instructions for resolving technology issues is described. One of the methods includes receiving, by at least one processor, a session record of user producing a technical error on a computer system. The method includes providing, by the at least one processor, the session record for resolution to a processing system. The method also includes providing, by the at least one processor, a potential solution to the technical error.
    Type: Grant
    Filed: July 22, 2021
    Date of Patent: March 14, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Rachel Elizabeth Csabi, Augustine Anthony Honore, Melissa Meadows Waldmeier, Joshua William Trivette
  • Resolving technology issues
    Patent number: 11106524
    Abstract: Methods, systems, and storage media including instructions for resolving technology issues is described. One of the methods includes receiving, by at least one processor, a session record of user producing a technical error on a computer system. The method includes providing, by the at least one processor, the session record for resolution to a processing system. The method also includes providing, by the at least one processor, a potential solution to the technical error.
    Type: Grant
    Filed: November 1, 2018
    Date of Patent: August 31, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Rachel Elizabeth Csabi, Augustine Anthony Honore, Melissa Meadows Waldmeier, Joshua William Trivette