Abstract: An apparatus comprises a processing device configured to identify a given one of one or more assets in an information technology infrastructure associated with a support indicator associated with a priority level, and to obtain information characterizing state transitions of the one or more assets. The processing device is also configured to determine, based at least in part on a current state of the given asset identified utilizing the obtained information, a probability of the given asset transitioning to each of a plurality of states and to select, based at least in part on the determined probabilities, one of the plurality of states as a predicted future state of the given asset utilizing conformal prediction. The processing device is further configured to modify the priority level of the support indicator associated with the given asset based at least in part on the predicted future state of the given asset.

Abstract: In general, embodiments relate to a method for providing solutions to hardware component failures, comprising: creating a device state chain using a device state path, a current device state, and a next device state for a device; identifying root cause of a hardware component failure in the device using the device state chain; performing a context-aware search in a shared storage using the root cause of the hardware component failure; and obtaining, in response to the context-aware search, a result specifying a proposed solution for the hardware component failure.

Abstract: In general, embodiments relate to a method for identifying hardware component failures, comprising: obtaining system logs that show a transition of device states for a device; using a normalization and filtering module to process and extract relevant data from the system logs and important keywords for the device; creating a device state path for the device from a healthy device state to an unhealthy device state using the extracted relevant data; obtaining the device state path for the device from a storage and a current device state of the device; predicting a next device state of the device based on the current device state using an analysis module; generating a device state chain using the device state path, current device state, and next device state; and identifying root cause of a hardware component failure using the device state chain.

Abstract: An apparatus comprises a processing device configured to identify a given one of one or more assets in an information technology infrastructure associated with a support indicator associated with a priority level, and to obtain information characterizing state transitions of the one or more assets. The processing device is also configured to determine, based at least in part on a current state of the given asset identified utilizing the obtained information, a probability of the given asset transitioning to each of a plurality of states and to select, based at least in part on the determined probabilities, one of the plurality of states as a predicted future state of the given asset utilizing conformal prediction. The processing device is further configured to modify the priority level of the support indicator associated with the given asset based at least in part on the predicted future state of the given asset.

Abstract: A vortex generator for installation in a passage defined by heating, ventilating, and air conditioning (HVAC) equipment is configured to mix air flow through the passage. The vortex generator includes a proximal end configured to extend from a support defining the passage. The proximal end includes a first width dimension configured to extend transverse to a flow direction through the passage. The vortex generator includes a distal end opposing the proximal end. The distal end includes a second width dimension configured to extend transverse to the flow direction through the passage, where the second width dimension is greater than the first width dimension. The vortex generator includes a body extending from the proximal end to the distal end. The body includes a third width dimension configured to extend transverse to the flow direction through the passage, where the third width dimension is less than the second width dimension.

Abstract: Graphical menu management may be based on variable-length inputs to a touch sensitive display. An information handling system displays a graphical user interface presenting a listing of messages, channels, or other content. When a user makes a gestural input to the touch sensitive display, the information handling system determines a relative length of the input. The information handling system generates a menu of options based on the relative length of the input.

Abstract: An information handling system receives messages of a chat conversation, and may convert the messages into request and response pairs. The information handling system may also determine customer reaction determinations for respective ones of the request and response pairs, integrate the request and response pairs and the customer reaction determinations into a customer reaction timeline, and generate a chatbook from the customer reaction timeline.

Abstract: A system capacitively senses a swiping motion to a touch sensitive display, determines a length associated with the swiping motion to the touch sensitive display, and displays a menu of options based on the length associated with the swiping motion. The system capacitively senses inputs to the touch sensitive display that correspond to selections from the menu, determines probabilities associated with the options, and modifies the menu based on the probabilities.

Abstract: In one or more embodiments, one or more systems, methods, and/or processes may determine a first force value of the stylus in contact with a surface; may determine a first profile associated with the first user; may determine that the first force value is not included by the first profile; if multiple force values of the first profile are within a range of the first force value, may determine a first response value based at least on multiple response values of the first profile respectively associated with the multiple force values of the first profile within the range; and if multiple force values of at least one other profile are within the range, may determine the first response value based at least on multiple response values of the at least one other profile respectively associated with the multiple force values of the at least one other profile within the range.

Abstract: In one or more embodiments, one or more systems, methods, and/or processes may determine a first force value of the stylus in contact with a surface; may determine a first profile associated with the first user; may determine that the first force value is not included by the first profile; if multiple force values of the first profile are within a range of the first force value, may determine a first response value based at least on multiple response values of the first profile respectively associated with the multiple force values of the first profile within the range; and if multiple force values of at least one other profile are within the range, may determine the first response value based at least on multiple response values of the at least one other profile respectively associated with the multiple force values of the at least one other profile within the range.