Abstract: System and method for analyzing and prioritizing issues for automation are disclosed. In an embodiment, a method for addressing issues associated with automation, and more particularly to, system and method for analyzing and prioritizing issues for automation is disclosed. The problem of analyzing and prioritizing issues for automation that result in benefits is disclosed. The present disclosure proposes to select only those issues for automation that are expected to last long enough to repay cost invested in their automation. Further, the proposed approach prioritizes the issues on the basis of benefits realized by automation of an issue with respect to cost of implementing automation and savings in the cost of resolution of the issue due to automation. Furthermore, the proposed approach compares and contrasts two case studies and demonstrates how the inherent differences about the domain get captured through this approach and are reflected in various steps of automation prioritization.

Abstract: System and method for prioritizing and planning issues in automation is disclosed. The system and method prioritizes the issues by considering various cost and benefit factors associated with automation of the issues. The issues that are best suited for automation are identified and a plan for automation prioritization of the issues is presented. An approach to evaluate day-zero automation potential is disclosed. Further, a comprehensive blueprint of each issue is built in the form of an operations graph. The blueprint of each issue is analyzed and the issue is evaluated on various aspects of cost, quality, and risk. Further, a systematic plan for automation is made and a business case is generated.