Patents by Inventor Avraham Faizakov

Avraham Faizakov has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Semi-supervised training of destination map for call handling applications
    Patent number: 8428241
    Abstract: A method of semi-supervised synonym inference for a call handling application, such as automated directory assistance or call routing, is described. In one embodiment the method comprises examining a database of caller interaction results from a directory assistance system that includes an automated directory assistance engine, detecting a specified characteristic in the caller interaction results, and using the detected characteristic to automatically train a destination map, where the destination map is for use by the automated directory assistance engine in automatically mapping human speech to a destination. The detecting of the specified characteristic in the caller interaction results may include a statistical analysis of the caller interaction results for each of one or more speech recognition strings.
    Type: Grant
    Filed: August 25, 2011
    Date of Patent: April 23, 2013
    Assignee: Nuance Communications, Inc.
    Inventors: Avraham Faizakov, S. Douglas Peters, Peter R. Stubley
  • SEMI-SUPERVISED TRAINING OF DESTINATION MAP FOR CALL HANDLING APPLICATIONS
    Publication number: 20110311038
    Abstract: A method of semi-supervised synonym inference for a call handling application, such as automated directory assistance or call routing, is described. In one embodiment the method comprises examining a database of caller interaction results from a directory assistance system that includes an automated directory assistance engine, detecting a specified characteristic in the caller interaction results, and using the detected characteristic to automatically train a destination map, where the destination map is for use by the automated directory assistance engine in automatically mapping human speech to a destination. The detecting of the specified characteristic in the caller interaction results may include a statistical analysis of the caller interaction results for each of one or more speech recognition strings.
    Type: Application
    Filed: August 25, 2011
    Publication date: December 22, 2011
    Inventors: Avraham Faizakov, S. Douglas Peters, Peter R. Stubley
  • Semi-supervised training of destination map for call handling applications
    Patent number: 8009819
    Abstract: A method of semi-supervised synonym inference for a call handling application, such as automated directory assistance or call routing, is described. In one embodiment the method comprises examining a database of caller interaction results from a directory assistance system that includes an automated directory assistance engine, detecting a specified characteristic in the caller interaction results, and using the detected characteristic to automatically train a destination map, where the destination map is for use by the automated directory assistance engine in automatically mapping human speech to a destination. The detecting of the specified characteristic in the caller interaction results may include a statistical analysis of the caller interaction results for each of one or more speech recognition strings.
    Type: Grant
    Filed: May 4, 2007
    Date of Patent: August 30, 2011
    Assignee: Nuance Communications, Inc.
    Inventors: Avraham Faizakov, S. Douglas Peters, Peter R. Stubley
  • Semi-supervised training of destination map for call handling applications
    Publication number: 20080240396
    Abstract: A method of semi-supervised synonym inference for a call handling application, such as automated directory assistance or call routing, is described. In one embodiment the method comprises examining a database of caller interaction results from a directory assistance system that includes an automated directory assistance engine, detecting a specified characteristic in the caller interaction results, and using the detected characteristic to automatically train a destination map, where the destination map is for use by the automated directory assistance engine in automatically mapping human speech to a destination. The detecting of the specified characteristic in the caller interaction results may include a statistical analysis of the caller interaction results for each of one or more speech recognition strings.
    Type: Application
    Filed: May 4, 2007
    Publication date: October 2, 2008
    Applicant: Nuance Communications, Inc.
    Inventors: Avraham Faizakov, S. Douglas Peters, Peter R. Stubley