Abstract: A method, apparatus, and computer program product for multi-channel interactions are provided. An example method includes receiving a request for an authenticated session associated with a first user and establishing the authenticated session with the first user. Establishing the authenticated session includes establishing a first communication channel with the first user and establishing a second communication channel with the first user. The method further includes generating a candidate response data object based upon one or more user inputs received via the first and/or second communication channel. In response, the method includes determining a first response format for conveying one or more data entries defined by the candidate response data object to the first user via the first communication channel and determining a second response format for conveying the one or more data entries defined by the candidate response data object to the first user via the second communication channel.