Abstract: Computer services and other computer entities may be monitored and evaluated by using a model that defines the services and relationships between the services. The model may be used during discovery for finding entities and creating instances of the entities and instances of the relationships between entities. After discovery, data may be collected and stored in a database by monitoring or instrumenting the entity. Analysis of the data may include tracking performance and monitoring the health of a service or other entity. The relationships may be used to graphically display various entities in many useful manners, including graphical representations of the health of various entities.

Abstract: Processes and techniques for tailoring operations management in a system are described. The processes and techniques allow a user to customize operations management based on the user's function within a system and the particular tasks that the user wishes to accomplish. Simplified user interfaces can be created by scoping the interfaces based on user profiles, preferences and system components.

Abstract: Processes and techniques for tailoring operations management in a system are described. The processes and techniques allow a user to customize operations management based on the user's function within a system and the particular tasks that the user wishes to accomplish. Simplified user interfaces can be created by scoping the interfaces based on user profiles, preferences and system components.

Abstract: Processes and techniques for tailoring operations management in a system are described. The processes and techniques allow a user to customize operations management based on the user's function within a system and the particular tasks that the user wishes to accomplish. Simplified user interfaces can be created by scoping the interfaces based on user profiles, preferences and system components.

Abstract: Processes and techniques for tailoring operations management in a system are described. The processes and techniques allow a user to customize operations management based on the user's function within a system and the particular tasks that the user wishes to accomplish. Simplified user interfaces can be created by scoping the interfaces based on user profiles, preferences and system components.

Abstract: A data feed is defined with a data type and criteria. Each data type corresponds to a type of management related data provided by a management system. The management system is searched for all management related data that corresponds with the data type and the criteria. An aggregator collects the management related data that corresponds with the data type and the criteria. The collected management related data is rendered for a display.

Abstract: Systems and methods for playbook automation are described. In one aspect, a user selects operational knowledge associated with an application. The user associates one or more playbook-based tasks, playbook-based views, or playbook-based links with the operational knowledge. The playbook-based tasks, playbook-based views, and playbook-based links are for diagnosing, resolving, and/or verifying a problem associated with the application. The systems and methods generate an integrated management pack from the associated operational knowledge and at least one of the one or more playbook-based tasks, playbook-based views, or playbook-based links.

Abstract: Computer services and other computer entities may be monitored and evaluated by using a model that defines the services and relationships between the services. The model may be used during discovery for finding entities and creating instances of the entities and instances of the relationships between entities. After discovery, data may be collected and stored in a database by monitoring or instrumenting the entity. Analysis of the data may include tracking performance and monitoring the health of a service or other entity. The relationships may be used to graphically display various entities in many useful manners, including graphical representations of the health of various entities.

Abstract: Processes and techniques for tailoring operations management in a system are described. The processes and techniques allow a user to customize operations management based on the user's function within a system and the particular tasks that the user wishes to accomplish. Simplified user interfaces can be created by scoping the interfaces based on user profiles, preferences and system components.