Abstract: A computer system is provided including a single sign-on system with applications and a data store storing user profiles, each including a user ID, wherein each of the user profiles has a corresponding application password for one or more of the applications, and a user profile administration tool. The user profile administration tool includes a password provisioning section where an administrator selects a user profile and further selects an application type. The application type includes an application type wherein the administrator resets the password for one or more of the applications. The application type also includes a stand-alone application type wherein the administrator resets a password for a stand-alone application. The user profile administration tool further includes a password synchronizing section wherein the user profile administration tool automatically synchronizes the application passwords with each of the corresponding user profiles.

Abstract: A computer implemented method is provided for detecting potential fraud or unauthorized activity when resetting an application password in an application in which a computer system including a call center dashboard system and a fraud detection interface. The method includes the steps of initiating the resetting of a user's application password for an application. The method further includes the steps of determining when an application ID is duplicated in the call center dashboard data store for the application and preparing an error report when the application ID is duplicated in the data store. The method also includes the steps of submitting a reset password for the application using the password criteria of the application. The method further includes the steps of storing the reset password in the user profile of the user when the application ID is not duplicated and the password conforms to the password criteria.

Abstract: A method for access control is provided. A request is received from an administrator to modify a user role for a user. Whether the user is in a user group that belongs exclusively to the administrator is determined. Whether the administrator role permits the request is determined in response to a determination that the user is in the user group. The user role is modified based on the request in response to a determination that the administrator role permits the request, wherein the user accesses a resource based on the user role.

Abstract: A system for preventing a user from interrupting a script launching one or more applications on a computer is provided. The system comprises a script operable to promote launching one or more applications. The system also comprises a security curtain application operable to prevent the user's input from interfering with operation of the script. The system further comprises enabling and disabling the security curtain application based upon one or more triggering events.

Abstract: A password management system is provided. The password management system includes a plurality of enterprise applications accessible by local and remote desktop computers by providing single sign-on security information. Each of the plurality of enterprise applications require separate login information which is stored in a secure back-end system along with the single sign-on security information. Scripts located, for example, on remotely accessible servers and/or on the local desktop computer, allow a user to logon with a single sign-on and have access to the plurality of enterprise applications. The script uses the single sign-on security information, and perhaps other information, to authenticate the user and access the login information for each of the enterprise applications. The script is further operable to automatically interface with the enterprise applications through user input windows, such as by scripting login information automatically into the enterprise application login windows.

Abstract: One embodiment of the present invention provides a method for testing and monitoring software applications such as naming services, messaging services, publish/subscribe services, authentication/authorization services, transaction services, and the like. The method involves testing multiple elements of the application so as to ease trouble-shooting in the event of failure of some element of the application. A preferred embodiment also gathers performance statistics which can prove useful in analyzing loads and efficiencies of various applications and processes or elements within an application.

Abstract: A preferred embodiment of the present invention provides an automated, integrated environment for simultaneously monitoring multiple aspects of the performance of computing systems operating under multiple platforms. Modular monitoring programs exist within the invention that individually test the performance of heterogeneous computing systems such as web-based devices and client/server devices. The preferred embodiment presents the user with an integrated interface for all devices being monitored. Regardless of whether a web-based system, a client/server system, or some other type of configuration is being tested, all control functions and displays of test data are accessed through the same set of screens. Also, the preferred embodiment performs not only failure testing but also performance monitoring. In addition, one embodiment provides error notification and error logging capabilities.