Abstract: The techniques described herein implement a proxy service associated with a public cloud platform. A proxy server receives a connection request sent via an account. The connection request includes a connection parameter such as a specific time the request is initiated, a specific location of a device used to initiate the request, or an identification of the device used to initiate the request. The proxy server maps the account to a policy. The proxy server then determines whether the connection parameter included in the request is anomalous to a corresponding parameter defined in the policy. In an event the connection parameter is an anomalous parameter, the proxy server takes actions to determine whether the policy can be dynamically updated to accommodate the anomalous parameter. If an accommodation can be made, a user or device does not have to wait an extended period of time to gain access to the resource.