Abstract: In one aspect, an example methodology implementing the disclosed techniques includes, by an order prioritization service, receiving information regarding orders that need to be fulfilled and determining, for each one of the orders, one or more relevant features from the information regarding the order, the one or more relevant features influencing prediction of an order priority. The method also includes, by the order prioritization service, predicting, using a machine learning (ML) model, a priority score for each one of the orders based on the determined one or more relevant features, and ranking the orders based on their respective priority scores.