Abstract: A computer system and method for offering coupons to a user is provided herein. The computer system includes a coupon offering server. The coupon offering server includes a shopping container image processor configured to detect a pre-purchase item in shopping container image data. The shopping container image processor includes an object detector module and a barcode detector module. The object detector module is configured to generate first detected item data, wherein the first detected item data includes an item detected in the shopping container image data using an object detection technique. The barcode detector module is configured to generate second detected item data, wherein the second detected item data includes an item detected in the shopping container image using a barcode detection technique. The computer system also includes a coupon matcher engine.

Abstract: A computer system and method for offering coupons to a user is provided herein. The computer system includes a coupon offering server. The coupon offering server includes a shopping container image processor configured to detect a pre-purchase item in shopping container image data. The shopping container image processor includes an object detector module and a barcode detector module. The object detector module is configured to generate first detected item data, wherein the first detected item data includes an item detected in the shopping container image data using an object detection technique. The barcode detector module is configured to generate second detected item data, wherein the second detected item data includes an item detected in the shopping container image using a barcode detection technique. The computer system also includes a coupon matcher engine.

Abstract: A method of electronically documenting a conversation is provided. The method includes capturing audio of a conversation between a first speaker and a second speaker; generating conversation audio data from the captured audio; and segmenting the conversation audio data into a plurality of utterances according to a speaker segmentation technique. The method further includes, for each utterance: storing time data indicating the chronological position of the utterance in the conversation; passing the utterance to a neural network model, the neural network model configured to receive the utterance as an input and generate a feature representation of the utterance as an output; assigning the utterance feature representation to a first speaker cluster or a second speaker cluster according to a clustering technique; assigning a speaker identifier to the utterance based on the cluster assignment of the utterance; and generating a text representation of the utterance.

Abstract: Described herein is a system and remote server that may enable a user device to gain access to a secure physical area or physical resource. The remote server may generate, store, and send a first access token to a user device in response to a request to access the physical area or physical resource. The remote server can receive an authentication request from a universal access control device at the location of the physical area or physical resource. The authentication request can contain a second access token and location information of the user device. The remote server can verify the second access token by comparing it to the stored first access token and location information about the access control device. Upon authentication and verification, the user device may gain entry to the secure area.

Abstract: An access control device is described. The access control device may store a credential in the memory of the access control device. The access control device may receive an access token from a user device via a wireless receiver. The access token may be different from the credential. The access device may verify the authenticity of the access token by sending the access token information to a server. The access control device may receive an indication from the server that the token is valid. The access control device may send the credential to a reader device of the access control system managing access to a physical secure area.

Abstract: A method of electronically documenting a conversation is provided. The method includes capturing audio of a conversation between a first speaker and a second speaker; generating conversation audio data from the captured audio; and segmenting the conversation audio data into a plurality of utterances according to a speaker segmentation technique. The method further includes, for each utterance: storing time data indicating the chronological position of the utterance in the conversation; passing the utterance to a neural network model, the neural network model configured to receive the utterance as an input and generate a feature representation of the utterance as an output; assigning the utterance feature representation to a first speaker cluster or a second speaker cluster according to a clustering technique; assigning a speaker identifier to the utterance based on the cluster assignment of the utterance; and generating a text representation of the utterance.

Abstract: A computer system and method for offering coupons to a user is provided herein. The computer system includes a coupon offering server. The coupon offering server includes a shopping container image processor configured to detect a pre-purchase item in shopping container image data. The shopping container image processor includes an object detector module and a barcode detector module. The object detector module is configured to generate first detected item data, wherein the first detected item data includes an item detected in the shopping container image data using an object detection technique. The barcode detector module is configured to generate second detected item data, wherein the second detected item data includes an item detected in the shopping container image using a barcode detection technique. The computer system also includes a coupon matcher engine.

Abstract: A dynamic contact management system is provided for analyzing aspects of speech from a customer contact and generating dynamic output based on the analysis. The system can process audio data representing utterances that occur during a customer contact, wherein the processing comprises generating scores based on agent and customer sentiments determined using their respective speech to text data. Based on the processing, the system can generate scores for use in dynamically determining which actions to take, updating displays, analyzing contact outcomes over time, etc.

Abstract: An access control device is described . The access control device may store a credential in the memory of the access control device. The access control device may receive an access token from a user device via a wireless receiver. The access token may be different from the credential. The access device may verify the authenticity of the access token by sending the access token information to a server. The access control device may receive an indication from the server that the token is valid. The access control device may send the credential to a reader device of the access control system managing access to a physical secure area.

Abstract: Described herein is a system and universal access control device that may be installed in proximity to, or within, an access control system to enable a user to use a user device to gain access to a secure area or resource. In some embodiments, a user may submit a request for access to a remote server and may be provided with an access token. The user may relay the received access token to the universal access device via a wireless transmission means on his or her user device. The universal access device may verify the authenticity of the access token by relaying the access token information to the remote server. Once the access token has been authenticated, the universal access control device may retrieve a credential stored in memory and provide that credential to the access control system to enable the user to gain entry to a secure area.

Abstract: Described herein is a system and universal access control device that may enable a user device to gain access to a secure area or resource during a particular time duration. In some embodiments, a user device may relay a received access token to the universal access device via a wireless transmission at a particular time. The universal access device may verify the authenticity of the access token by relaying the access token information to the remote server, which may authenticate the user device and verify that the user device is permitted access at the particular time. Upon authentication and verification, the user may gain entry to the secure area.

Abstract: Described herein is a system and universal access control device that may enable a user device to gain access to a secure area or resource during a particular time duration. In some embodiments, a user device may relay a received access token to the universal access device via a wireless transmission at a particular time. The universal access device may verify the authenticity of the access token by relaying the access token information to the remote server, which may authenticate the user device and verify that the user device is permitted access at the particular time. Upon authentication and verification, the user may gain entry to the secure area.

Abstract: Described herein is a system and universal access control device that may enable a user device to gain access to a secure area or resource during a particular time duration. In some embodiments, a user device may relay a received access token to the universal access device via a wireless transmission at a particular time. The universal access device may verify the authenticity of the access token by relaying the access token information to the remote server, which may authenticate the user device and verify that the user device is permitted access at the particular time. Upon authentication and verification, the user may gain entry to the secure area.

Abstract: Described herein is a system and universal access control device that may be installed in proximity to, or within, an access control system to enable a user to use a user device to gain access to a secure area or resource. In some embodiments, a user may submit a request for access to a remote server and may be provided with an access token. The user may relay the received access token to the universal access device via a wireless transmission means on his or her user device. The universal access device may verify the authenticity of the access token by relaying the access token information to the remote server. Once the access token has been authenticated, the universal access control device may retrieve a credential stored in memory and provide that credential to the access control system to enable the user to gain entry to a secure area.

Abstract: Described herein is a system and universal access control device that may be installed in proximity to, or within, an access control system to enable a user to use a user device to gain access to a secure area or resource. In some embodiments, a user may submit a request for access to a remote server and may be provided with an access token. The user may relay the received access token to the universal access device via a wireless transmission means on his or her user device. The universal access device may verify the authenticity of the access token by relaying the access token information to the remote server. Once the access token has been authenticated, the universal access control device may retrieve a credential stored in memory and provide that credential to the access control system to enable the user to gain entry to a secure area.

Abstract: Wireless devices and methods are provided for performing mobile discovery of an active data subscription. This involves a wireless device attempting to register using an APN that is one of a CDMA-centric APN and a GSM-centric APN. If that attempt fails, then the wireless device attempts to register using an APN that is the other of the CDMA-centric APN and the GSM-centric APN. In some cases the first APN attempted is always the CDMA-centric APN; in some cases the first APN attempted is a previously successfully used APN. For wireless devices with a data roaming enable/disable mechanism, the method can be executed while data roaming is disabled such that when data roaming is enabled, the proper APN to use will have been previously identified.