Patents by Inventor Bart Oostlander

Bart Oostlander has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Service quality evaluator having adaptive evaluation criteria
    Patent number: 9448906
    Abstract: An improved method is provided for evaluating service quality of a software application residing in a computing environment. The method includes: monitoring first and second metrics indicative of performance of the software application; evaluating the first metric in relation to a first evaluation criterion; evaluating the second metric in relation to a second evaluation criterion different than the first evaluation criterion; and determining the state of service for the software application based in part on the evaluation of the second metric. Over time, the second evaluation criterion is adapted based on the outcome of the evaluation of the first metric.
    Type: Grant
    Filed: September 11, 2012
    Date of Patent: September 20, 2016
    Assignee: Dynatrace LLC
    Inventors: Bart Oostlander, Bryce Dunn
  • SERVICE QUALITY EVALUATOR HAVING ADAPTIVE EVALUATION CRITERIA
    Publication number: 20130006582
    Abstract: An improved method is provided for evaluating service quality of a software application residing in a computing environment. The method includes: monitoring first and second metrics indicative of performance of the software application; evaluating the first metric in relation to a first evaluation criterion; evaluating the second metric in relation to a second evaluation criterion different than the first evaluation criterion; and determining the state of service for the software application based in part on the evaluation of the second metric. Over time, the second evaluation criterion is adapted based on the outcome of the evaluation of the first metric.
    Type: Application
    Filed: September 11, 2012
    Publication date: January 3, 2013
    Applicant: COMPUWARE CORPORATION
    Inventors: Bart Oostlander, Bryce Dunn
  • Service quality evaluator having adaptive evaluation criteria
    Patent number: 8285841
    Abstract: An improved method is provided for evaluating service quality of a software application residing in a computing environment. The method includes: monitoring first and second metrics indicative of performance of the software application; evaluating the first metric in relation to a first evaluation criterion; evaluating the second metric in relation to a second evaluation criterion different than the first evaluation criterion; and determining the state of service for the software application based in part on the evaluation of the second metric. Over time, the second evaluation criterion is adapted based on the outcome of the evaluation of the first metric.
    Type: Grant
    Filed: June 7, 2010
    Date of Patent: October 9, 2012
    Assignee: Compuware Corporation
    Inventors: Bart Oostlander, Bryce Dunn
  • Service model creation using monitored data of the performance management tool
    Patent number: 8285800
    Abstract: An automated method is provided for constructing or updating a service model that defines the entities in an enterprise's computing environment. The method includes: defining a group of templates for updating the service model, where the group of templates identify different types of entities which comprise the service model and relationships between the types of entities including an entity that links software applications to respective computing infrastructure that supports the software applications; monitoring messages received from monitoring tools residing in the computing environment; and updating a service model in accordance with the group of templates using data encapsulated in the messages.
    Type: Grant
    Filed: June 25, 2010
    Date of Patent: October 9, 2012
    Assignee: Compuware Corporation
    Inventors: Bart Oostlander, William Noble, Bryce Dunn, Murali Mogalayapalli, Stephen Kowal
  • SERVICE MODEL CREATION USING MONITORED DATA OF THE PERFORMANCE MANAGEMENT TOOL
    Publication number: 20110320540
    Abstract: An automated method is provided for constructing or updating a service model that defines the entities in an enterprise's computing environment. The method includes: defining a group of templates for updating the service model, where the group of templates identify different types of entities which comprise the service model and relationships between the types of entities including an entity that links software applications to respective computing infrastructure that supports the software applications; monitoring messages received from monitoring tools residing in the computing environment; and updating a service model in accordance with the group of templates using data encapsulated in the messages.
    Type: Application
    Filed: June 25, 2010
    Publication date: December 29, 2011
    Applicant: Compuware Corporation
    Inventors: Bart Oostlander, William Noble, Bryce Dunn, Murali Mogalayapalli, Stephen Kowal
  • SERVICE QUALITY EVALUATOR HAVING ADAPTIVE EVALUATION CRITERIA
    Publication number: 20110302294
    Abstract: An improved method is provided for evaluating service quality of a software application residing in a computing environment. The method includes: monitoring first and second metrics indicative of performance of the software application; evaluating the first metric in relation to a first evaluation criterion; evaluating the second metric in relation to a second evaluation criterion different than the first evaluation criterion; and determining the state of service for the software application based in part on the evaluation of the second metric. Over time, the second evaluation criterion is adapted based on the outcome of the evaluation of the first metric.
    Type: Application
    Filed: June 7, 2010
    Publication date: December 8, 2011
    Applicant: Compuware Corporation
    Inventors: Bart Oostlander, Bryce Dunn