Abstract: Examples include providing technical support to a user via a wearable computing device, including identifying a user of the wearable computing device making a request to determine a user profile of the user, determining a location of the wearable computing device, determining, based on the user profile and the location of the wearable computing device, a virtual waiting room to place a digital representation of the user in, and transferring, based on a match between the user profile and at least one service personnel profile associated with the technical support center, the digital representation of the user from the virtual waiting room into a virtual private room.