Abstract: A service system receives a request for a service from a computing device of a user. In response to receiving the service request, the service system determines the content of the request and communicates a data collection module to the user device. Based on the content of the request, the service system determines a data collection instruction. The service system communicates the data collection instruction to the data collection module, which executes the instruction, thus resulting in collection of data from the user device and/or devices associated with the user device. The service system then receives the collected data. Based on an analysis of the received data, for example, the service system determines a response to the service request. For example, the service system determines a service product that is responsive to the request. The service system then communicates the response to the user device.

Abstract: Techniques are provided for sending from a client in a first network device a session initiate message over a first secure network connection that is configured to initiate a communications session with a client in a second network device. The session initiate message is configured to supply connection information for the second network device to establish a second secure network connection with the first network device. A session accept message is received from the client in the second network device over the first secure network connection that is configured to accept the communications session with the client in the first network device. The session accept message is configured to supply connection information for the first network device to establish the second secure network connection with the second network device. The second secure network connection is established between the first network device and the second network device using the connection information.

Abstract: Techniques are provided for sending from a client in a first network device a session initiate message over a first secure network connection that is configured to initiate a communications session with a client in a second network device. The session initiate message is configured to supply connection information for the second network device to establish a second secure network connection with the first network device. A session accept message is received from the client in the second network device over the first secure network connection that is configured to accept the communications session with the client in the first network device. The session accept message is configured to supply connection information for the first network device to establish the second secure network connection with the second network device. The second secure network connection is established between the first network device and the second network device using the connection information.