Patents by Inventor Beauford B. Jordan

Beauford B. Jordan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 5289368
    Abstract: A force management system includes a unique management display system for managing server schedules during a forecast time period. The system generates a schedule management screen which includes a timescale and a set of schedule activity codes for each server juxtaposed with the timescale to indicate the server's availability to respond to an event during the server's schedule. The system also generates a companion performance analysis screen. The performance analysis screen includes a timescale representation of forecast time period intervals, and displays call handling performance data for each interval comparing actual event load during the forecast time period with the event load expected to occur during the forecast time period.
    Type: Grant
    Filed: October 12, 1990
    Date of Patent: February 22, 1994
    Assignee: IEX Corporation
    Inventors: Beauford B. Jordan, Ronald M. Castonguay