Patents by Inventor Benjamin Alves

Benjamin Alves has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20070147270
    Abstract: Web/portal-based systems and methods for selling, configuring, installing, reconfiguring and servicing such integrated voice/data communications systems are disclosed. An Internet/web or personal digital assistant (“PDA”) or personal computer (“PC”) based portal is provided to enable a relatively high level of data to be more easily collected. The portal preferably is graphical and guides either the customer or one or more sales persons (or site installer/technician, etc.) in the collection of user requirements data indicative of the particular customer's hardware, telephony and network service requirements. The user requirements data is a less technical, more intuitive level of user requirements data, as compared with configuration data. An initial test of the data preferably is performed, such as for purposes of data consistency, ensuring that all required data has been entered and the like.
    Type: Application
    Filed: October 30, 2006
    Publication date: June 28, 2007
    Inventors: Benjamin Alves, Adeline Pang, Alan Loudermilk
  • Publication number: 20050157663
    Abstract: Web/portal-based systems and methods for selling, configuring, installing, reconfiguring and servicing such integrated voice/data communications systems are disclosed. An Internet/web or personal digital assistant (“PDA”) or personal computer (“PC”) based portal is provided to enable a relatively high level of data to be more easily collected. The portal preferably is graphical and guides either the customer or one or more sales persons (or site installer/technician, etc.) in the collection of user requirements data indicative of the particular customer's hardware, telephony and network service requirements. The user requirements data is a less technical, more intuitive level of user requirements data, as compared with configuration data. An initial test of the data preferably is performed, such as for purposes of data consistency, ensuring that all required data has been entered and the like.
    Type: Application
    Filed: March 14, 2005
    Publication date: July 21, 2005
    Inventors: Benjamin Alves, Adeline Pang, Alan Loudermilk