Patents by Inventor Benjamin Burner

Benjamin Burner has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • FRAUDULENT HOST DEVICE CONNECTION DETECTION
    Publication number: 20240031375
    Abstract: Systems and methods of managing fraudulent devices are provided. The system detects a request for a connection to communicatively couple a technician computing device with a receiver computing device. The system identifies connection data for the connection. The system requests, based on the connection data, a plurality of account values. Each of the plurality of account values is associated with an account that the technician computing device used to establish the connection. The system generates a score indicating a fraudulent level of the account based on the plurality of account values. The system terminates, responsive to a comparison of the score with a fraud threshold, the connection. The system transmits, to a ticketing system, a support ticket generated responsive to the comparison of the score with the fraud threshold.
    Type: Application
    Filed: September 20, 2023
    Publication date: January 25, 2024
    Applicant: ConnectWise, LLC
    Inventors: Jacob MORGAN, Benjamin BURNER
  • Fraudulent host device connection detection
    Patent number: 11792208
    Abstract: Systems and methods of managing fraudulent devices are provided. The system detects a request for a connection to communicatively couple a technician computing device with a receiver computing device. The system identifies connection data for the connection. The system requests, based on the connection data, a plurality of account values. Each of the plurality of account values is associated with an account that the technician computing device used to establish the connection. The system generates a score indicating a fraudulent level of the account based on the plurality of account values. The system terminates, responsive to a comparison of the score with a fraud threshold, the connection. The system transmits, to a ticketing system, a support ticket generated responsive to the comparison of the score with the fraud threshold.
    Type: Grant
    Filed: March 4, 2022
    Date of Patent: October 17, 2023
    Assignee: ConnectWise, LLC
    Inventors: Jacob Morgan, Benjamin Burner
  • FRAUDULENT HOST DEVICE CONNECTION DETECTION
    Publication number: 20220191216
    Abstract: Systems and methods of managing fraudulent devices are provided. The system detects a request for a connection to communicatively couple a technician computing device with a receiver computing device. The system identifies connection data for the connection. The system requests, based on the connection data, a plurality of account values. Each of the plurality of account values is associated with an account that the technician computing device used to establish the connection. The system generates a score indicating a fraudulent level of the account based on the plurality of account values. The system terminates, responsive to a comparison of the score with a fraud threshold, the connection. The system transmits, to a ticketing system, a support ticket generated responsive to the comparison of the score with the fraud threshold.
    Type: Application
    Filed: March 4, 2022
    Publication date: June 16, 2022
    Applicant: ConnectWise, LLC
    Inventors: Jacob Morgan, Benjamin Burner
  • Fraudulent host device connection detection
    Patent number: 11283813
    Abstract: Systems and methods of managing fraudulent devices are provided. The system detects a request for a connection to communicatively couple a technician computing device with a receiver computing device. The system identifies connection data for the connection. The system requests, based on the connection data, a plurality of account values. Each of the plurality of account values is associated with an account that the technician computing device used to establish the connection. The system generates a score indicating a fraudulent level of the account based on the plurality of account values. The system terminates, responsive to a comparison of the score with a fraud threshold, the connection. The system transmits, to a ticketing system, a support ticket generated responsive to the comparison of the score with the fraud threshold.
    Type: Grant
    Filed: April 2, 2019
    Date of Patent: March 22, 2022
    Assignee: CONNECTWISE, LLC
    Inventors: Jacob Morgan, Benjamin Burner
  • FRAUDULENT HOST DEVICE CONNECTION DETECTION
    Publication number: 20200322355
    Abstract: Systems and methods of managing fraudulent devices are provided. The system detects a request for a connection to communicatively couple a technician computing device with a receiver computing device. The system identifies connection data for the connection. The system requests, based on the connection data, a plurality of account values. Each of the plurality of account values is associated with an account that the technician computing device used to establish the connection. The system generates a score indicating a fraudulent level of the account based on the plurality of account values. The system terminates, responsive to a comparison of the score with a fraud threshold, the connection. The system transmits, to a ticketing system, a support ticket generated responsive to the comparison of the score with the fraud threshold.
    Type: Application
    Filed: April 2, 2019
    Publication date: October 8, 2020
    Applicant: Connectwise, LLC
    Inventors: Jacob Morgan, Benjamin Burner