Patents by Inventor Benjamin Friend

Benjamin Friend has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10701206
    Abstract: A system can connect multiple disparate web products and services through a common interface. Each product can function with or without other plugins as the features are dynamic based on what plugins are available. Desktops for contact centers can provide dynamic adjustment for given usage contexts. Secure electronic communication between parties reduce exposure to a man-in-the-middle attack within a contact center deployment equipped with interactive voice response functionality.
    Type: Grant
    Filed: July 1, 2016
    Date of Patent: June 30, 2020
    Inventors: Benjamin Friend, Marat Irner, Christopher Connolly, Herbert Willi Artur Ristock, Leonid Vymenets, Colin Leonard, Vladimir Mezhibovsky, Josef Eric Eisner
  • Patent number: 10382475
    Abstract: A system can connect multiple disparate web products and services through a common interface. Each product can function with or without other plugins as the features are dynamic based on what plugins are available. Desktops for contact centers can provide dynamic adjustment for given usage contexts. Secure electronic communication between parties reduce exposure to a man-in-the-middle attack within a contact center deployment equipped with interactive voice response functionality.
    Type: Grant
    Filed: July 1, 2016
    Date of Patent: August 13, 2019
    Inventors: Benjamin Friend, Marat Irner, Christopher Connolly, Herbert Willi Artur Ristock, Leonid Vymenets, Colin Leonard, Vladimir Mezhibovsky, Josef Eric Eisner
  • Publication number: 20180004375
    Abstract: A system can connect multiple disparate web products and services through a common interface. Each product can function with or without other plugins as the features are dynamic based on what plugins are available. Desktops for contact centers can provide dynamic adjustment for given usage contexts. Secure electronic communication between parties reduce exposure to a man-in-the-middle attack within a contact center deployment equipped with interactive voice response functionality.
    Type: Application
    Filed: July 1, 2016
    Publication date: January 4, 2018
    Inventors: Benjamin Friend, Marat Irner, Christopher Connolly, Herbert Willi Artur Ristock, Leonid Vymenets, Colin Leonard, Vladimir Mezhibovsky, Josef Eric Eisner
  • Publication number: 20180007081
    Abstract: A system can connect multiple disparate web products and services through a common interface. Each product can function with or without other plugins as the features are dynamic based on what plugins are available. Desktops for contact centers can provide dynamic adjustment for given usage contexts. Secure electronic communication between parties reduce exposure to a man-in-the-middle attack within a contact center deployment equipped with interactive voice response functionality.
    Type: Application
    Filed: July 1, 2016
    Publication date: January 4, 2018
    Inventors: Benjamin Friend, Marat lrner, Christopher Connolly, Herbert Willi Artur Ristock, Leonid Vymenets, Colin Leonard, Vladimir Mezhibovsky, Josef Eric Eisner