Patents by Inventor Benjamin Goos

Benjamin Goos has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12008641
    Abstract: Systems and methods are described to facilitate an efficient on-boarding experience for users joining a financial institution, while maintaining the integrity of certain operations to determine whether the users are eligible for certain financial products based on the personal information of the users. For instance, a first server may perform an approval process by receiving a request to verify an identity of the user using a digital identity service, sending to a second server a request to obtain one or more categories of personal information about the user, receiving personal information associated with the one or more categories selected by or authorized by the user, determining, based on at least some of the received personal information, that the user is approved for a payment card, and sending information associated with the payment card to a mobile device.
    Type: Grant
    Filed: December 12, 2019
    Date of Patent: June 11, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Patrick Adam, Benjamin Goos, Gabriel Carlos Fernandez, Christopher Paul Blanchard, Gage Robert Lynch
  • Patent number: 11758039
    Abstract: Embodiments described herein disclose methods and systems for providing selective data access to representatives. In some embodiments, the system can monitor a call between a user and a representative regarding a subject matter. The user can have an associated profile with data, and the data can be locked such that the representative cannot access the data. During the conversation between the representative and the user, the system can continuously convert both parties' speech into text. The system can determine an intent of the call based on the text and unlock a portion of the data about the user based on the determined intent of the call. Only the unlocked portion of the data is displayed to the representative.
    Type: Grant
    Filed: November 10, 2021
    Date of Patent: September 12, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Andrew L. Anaruk, Patrick Adam, Benjamin Goos, Gabriel Carlos Fernandez, Ana Maldonado
  • Patent number: 11206329
    Abstract: Embodiments described herein disclose methods and systems for providing selective data access to representatives. In some embodiments, the system can monitor a call between a user and a representative regarding a subject matter. The user can have an associated profile with data, and the data can be locked such that the representative cannot access the data. During the conversation between the representative and the user, the system can continuously convert both parties' speech into text. The system can determine an intent of the call based on the text and unlock a portion of the data about the user based on the determined intent of the call. Only the unlocked portion of the data is displayed to the representative.
    Type: Grant
    Filed: January 7, 2021
    Date of Patent: December 21, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Andrew L. Anaruk, Patrick Adam, Benjamin Goos, Gabriel Carlos Fernandez, Ana Maldonado
  • Patent number: 10917516
    Abstract: Embodiments described herein disclose methods and systems for providing selective data access to representatives. In some embodiments, the system can monitor a call between a user and a representative regarding a subject matter. The user can have an associated profile with data, and the data can be locked such that the representative cannot access the data. During the conversation between the representative and the user, the system can continuously convert both parties' speech into text. The system can determine an intent of the call based on the text and unlock a portion of the data about the user based on the determined intent of the call. Only the unlocked portion of the data is displayed to the representative.
    Type: Grant
    Filed: December 6, 2019
    Date of Patent: February 9, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Andrew L. Anaruk, Patrick Adam, Benjamin Goos, Gabriel Carlos Fernandez, Ana Maldonado