Patents by Inventor Benjamin Luong

Benjamin Luong has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12640979
    Abstract: A computer-implemented method for incident management includes determining a plurality of groups of alert categories from an input of a plurality of alerts. A correlation for a pair of alert categories in at least one group from the plurality of groups of alert categories is determined. A cause-effect relationship or a peer relationship in the pair of alert categories is determined. A grouping rule is established based on the determined correlation, the determined cause-effect relationship, or the determined peer relationship.
    Type: Grant
    Filed: December 11, 2023
    Date of Patent: May 26, 2026
    Assignee: International Business Machines Corporation
    Inventors: Anupama Jagannathan, Karthick Rajamani, Christopher M. Dye, Benjamin Luong
  • Publication number: 20250193067
    Abstract: A computer-implemented method for incident management includes determining a plurality of groups of alert categories from an input of a plurality of alerts. A correlation for a pair of alert categories in at least one group from the plurality of groups of alert categories is determined. A cause-effect relationship or a peer relationship in the pair of alert categories is determined. A grouping rule is established based on the determined correlation, the determined cause-effect relationship, or the determined peer relationship.
    Type: Application
    Filed: December 11, 2023
    Publication date: June 12, 2025
    Inventors: Anupama Jagannathan, Karthick Rajamani, Christopher M. Dye, Benjamin Luong
  • Publication number: 20250150554
    Abstract: One or more systems, devices, computer program products and/or computer-implemented methods of use provided herein relate to teleconferencing and, more specifically, to the gathering and conveying of information over a teleconference by a digital delegate. A computer-implemented system can comprise a memory that can store computer executable components. The computer-implemented system can further comprise a processor that can execute the computer executable components stored in the memory, wherein the computer executable components can comprise a digital delegate component that accesses a teleconference via a computer application as a teleconference participant and an analysis component that analyzes teleconference monitoring information of the teleconference to determine responses to one or more defined points of interest determined by a meeting invitee.
    Type: Application
    Filed: November 7, 2023
    Publication date: May 8, 2025
    Inventors: Allen Vi Cuong Chan, Yazan Obeidi, Sebastian Carbajales, Benjamin Luong, Will Wu, Paul Ferski, Hua Huang, Lionel Wu