Abstract: Enterprise organizations may use observational data to gather information about user experiences with their products and tools. For instance, patients with kidney failure may undergo dialysis treatment in order to remove toxins and excess fluids from their blood. The dialysis treatment may be performed at a hospital or clinic, or in a user's home, and the enterprise organization may use gathered information to gain understanding of user experiences with their dialysis machines and services. A user experience computing system gathers and processes user experience information from across the enterprise organization. Using stored observation data (e.g., surveys, studies etc.) in its smallest common form, the computing system may use this data as building blocks for creating more complex data objects (e.g. journey matrices and/or empathy gardens) using inputs from multiple different sources, and to facilitate presenting this information in an effective and empathetic way to product developers.

Abstract: An eartip includes a first portion that defines a cavity for receiving an earbud and an aperture. The eartip also includes a second portion that overlies the aperture and is formed of an electrically conductive material. An electrically conductive plug has a first end disposed within the aperture and a second end is coupled to the second portion to provide an electrically conductive path between the second portion and the cavity.

Abstract: A relaxation mask includes: a main body that defines a pair of eye cavities; and a light diffuser. The light diffuser includes a first lens that is disposed within a first one of the eye cavities. A first ledge is disposed along a top edge of the first lens and extends outwardly therefrom. A first light emitting component is supported on the first ledge and is configured to fire downward into the first lens.

Abstract: A relaxation mask includes: a main body that defines a pair of eye cavities; wiring; an earpiece that is coupled to the main body via the wiring; and a spring configured to bias the earpiece towards the main body.

Abstract: A relaxation mask includes: a main body that defines a pair of eye cavities; and a light diffuser. The light diffuser includes a first lens that is disposed within a first one of the eye cavities. A first ledge is disposed along a top edge of the first lens and extends outwardly therefrom. A first light emitting component is supported on the first ledge and is configured to fire downward into the first lens.

Abstract: Enterprise organizations may use observational data to gather information about user experiences with their products and tools. For instance, patients with kidney failure may undergo dialysis treatment in order to remove toxins and excess fluids from their blood. The dialysis treatment may be performed at a hospital or clinic, or in a user's home, and the enterprise organization may use gathered information to gain understanding of user experiences with their dialysis machines and services. A user experience computing system gathers and processes user experience information from across the enterprise organization. Using stored observation data (e.g., surveys, studies etc.) in its smallest common form, the computing system may use this data as building blocks for creating more complex data objects (e.g. journey matrices and/or empathy gardens) using inputs from multiple different sources, and to facilitate presenting this information in an effective and empathetic way to product developers.

Abstract: A relaxation mask includes: a main body that defines a pair of eye cavities; and a light diffuser. The light diffuser includes a first lens that is disposed within a first one of the eye cavities. A first ledge is disposed along a top edge of the first lens and extends outwardly therefrom. A first light emitting component is supported on the first ledge and is configured to fire downward into the first lens.

Abstract: An eartip includes a first portion that defines a cavity for receiving an earbud and an aperture. The eartip also includes a second portion that overlies the aperture and is formed of an electrically conductive material. An electrically conductive plug has a first end disposed within the aperture and a second end is coupled to the second portion to provide an electrically conductive path between the second portion and the cavity.

Abstract: A relaxation mask includes: a main body that defines a pair of eye cavities; wiring; an earpiece that is coupled to the main body via the wiring; and a spring configured to bias the earpiece towards the main body.

Abstract: An ear tip for an earphone includes an interior mating surface for attaching the ear tip to the earphone, the interior mating surface at least partially surrounding a cavity where the earphone will be located when the ear tip may be so attached, an outer surface including features corresponding to human ear anatomy, a nozzle extension providing a passageway from the interior cavity to space outside the ear tip, a wax guard in the nozzle extension, the wax guard blocking the passageway, and a plurality of holes through the wax guard, the holes sized and arranged to allow sound to pass along the passageway, while inhibiting ear wax from passing along the passageway.

Abstract: An ear tip for an earphone includes an interior mating surface for attaching the ear tip to the earphone, the interior mating surface at least partially surrounding a cavity where the earphone will be located when the ear tip may be so attached, an outer surface including features corresponding to human ear anatomy, a nozzle extension providing a passageway from the interior cavity to space outside the ear tip, a wax guard in the nozzle extension, the wax guard blocking the passageway, and a plurality of holes through the wax guard, the holes sized and arranged to allow sound to pass along the passageway, while inhibiting ear wax from passing along the passageway.