Abstract: A dose management system receives a product characteristic for a product. The dose management system then associates the product with user, along with a smart monitor device that includes an embedded token. When the user thereafter installs a dose management application on a user device of the user, the dose management system receives the token, thereby authenticating the user device. The dose management system can additionally authenticate the user based on user access credentials of the user. Once the user device is authenticated, the user device, smart monitor device, and the dose management system remain in contact with each other, thereby permitting management of the product. For example, the dose management system can initiate a product refill, automatically or based on a user's request. The dose management system can also discern whether the user likely missed a dose (or not) and provide intelligent reminders to the user regarding the product.